Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Vacation Blues

Quick service, rapid diagnosis, advice on things to watch for going forward.

Helpful?
4 months ago
5 out of 5 stars

Very nice doctor

Doctor was outstanding

Helpful?
Pat Miles
Pat Miles
1 reviews
4 months ago
5 out of 5 stars

Helpful, knowledgeable provider

The ability to schedule immediately. The doctor listened and helped me to get my need met to feel better.

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Ann Taylor
Ann Taylor
1 reviews
4 months ago
3 out of 5 stars

people were nice but the system is nearly useless

people were nice but the system leaves a lot to be desired. only good if you are curious if you need to go to a doctor. like if you have a cut on your finger and do I need stiches. The doctor was nice, the girl signing me up was ok. Nothing great to say about this. 3 stars because of the doc, she was good enough to warrant more the the system seems useless.

Helpful?
Lorri Downey
Lorri Downey
1 reviews
4 months ago
5 out of 5 stars

The doctor was amazing

The doctor was amazing. The wait was very short. Got diagnosed right away medicine sent to the pharmacy right away all in my home love it.

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Shay Sage
Shay Sage
1 reviews
4 months ago
5 out of 5 stars

The doctor was very nice.

The doctor was very nice. She couldn't help with what I needed, but that is what I thought would happen with the meds i needed. It was not her fault

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Jeanne Marie
Jeanne Marie
1 reviews
4 months ago
3 out of 5 stars

The doctor was fine but...

The doctor was fine but the prescription that was called in was not covered by my insurance. When the pharmacy tried to reach out to Teladoc, they never heard back.

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Darlene Adams
Darlene Adams
1 reviews
4 months ago
5 out of 5 stars

It was easy and convenient

It was easy and convenient. I felt like the doctor had great listening skills! She was able to make suggestions that were helpful and get me on the proper medication that would interact properly with the other drugs I was on!

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Yvonne
Yvonne
1 reviews
4 months ago
5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using Teledoc services, and I am thoroughly impressed with the experience. The service was incredibly prompt, ensuring that I received the medical attention I needed without any unnecessary delays. The staff were courteous and professional, making me feel valued and respected throughout the entire process. What stood out the most was their personable approach. Despite the virtual nature of the consultation, the healthcare provider took the time to listen to my concerns and address them with genuine care and empathy. Overall, my experience with Teledoc was exceptional, and I highly recommend their services to anyone in need of convenient and compassionate medical care.

Helpful?
4 months ago
5 out of 5 stars

Very simple form to complete for the…

Very simple form to complete for the dermatology request that I needed. Prescription was called into the pharmacy within hours of my request.

Helpful?
Dylan
Dylan
1 reviews
4 months ago
5 out of 5 stars

Great

Great! My Doctor was very helpful.

Helpful?
4 months ago
5 out of 5 stars

Teledoc great for quick issues

I’ve used Teledoc 3 times this year for varying small conditions. At only $50 per call through UHC it is more time effective and cost effective than Urgent Care for my particular issues. All three times the diagnosis and medicines cleared everything up.

Helpful?
4 months ago
5 out of 5 stars

Great and efficient medical service!

Great and efficient medical service!

Helpful?
Yani
Yani
1 reviews
4 months ago
5 out of 5 stars

Help when I urgently needed it.

Help when I urgently needed it.

Helpful?
4 months ago
5 out of 5 stars

What I Needed

I was called back in a timely manner. The provider was concerned and respectful.

Helpful?
Diverseelove
Diverseelove
1 reviews
4 months ago
5 out of 5 stars

Don't Get Up

When I am not feeling well, the last thing I need is appointments a couple days out or prolonged time in a waiting room. My last call to Teladoc, I had Covid. I took a home test, set an appointment online, talked to a doctor within 10 min, got a text from my pharmacy within an hour, had my meds delivered an hour after that. I laid in my bed and didn't have to risk anyone else.

Helpful?
4 months ago
5 out of 5 stars

I had a great experience with my provider…

I had a great experience with my provider. I initially didn't know what to expect as this was my first tele health appointment but it went surprisingly smooth from start to finish. I highly recommend Teladoc Health.

Helpful?
Kayla A
Kayla A
1 reviews
4 months ago
1 out of 5 stars

There are many more Dr's out there

The chat ended abruptly with no call to reconnect, and sent a visit summary to mark the apptmt complete 19 minutes into a 45 minute appointment. I would not recommend Dr. Tiffany for anyone with ADHD, autism, inquisitive, or any kid or adult wanting help. Does not answer questions with a positive tone, but sounds disinterested and talks down to kids and parents. Reschedules a lot of appointments.

Helpful?
Linda A
Linda A
1 reviews
4 months ago
5 out of 5 stars

Teledoc is a convenient medical option…

Teledoc is a convenient medical option when your regular physician or medical place is busy. The availability of providers that works with my schedule is awesome as well.

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4 months ago
4 out of 5 stars

Prompt response to my messages.

Prompt response to my messages.

Helpful?

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