Teladoc Health

Yesterday afternoon, I had my first experience with Teladoc Health, a service offered free through my Blue Cross Blue Shield insurance, and I’m genuinely impressed. The process began with a polite and friendly call center agent who clearly explained everything and guided me through registering my account over the phone. Within minutes, he had scheduled a video call with a doctor. The wait time was minimal. The doctor was warm, attentive, and quick to understand my concerns. He prescribed a medication that was sent straight to my local pharmacy -- and I was able to pick it up just moments later. The medication was affordable, and new to me, which made the efficiency even more appreciated. Best of all, by this morning, I already felt better. From start to finish, it was a smooth and reassuring experience. Kudos to BCBC and Teladoc Health. Please keep up the excellent work. And thank you!

The entire process was efficient, the physician was thorough yet very kind, treatment was effective.

This appointment was: - Easy to schedule - Timely - The provider was respectful and understood my circumstance - The provider resolved my problem

I did not get my prescription since it was not filled

I had a very short wait for a provider. This morning I woke up with an itchy and red eye and decided to give Teledoc a try vs getting in to see my PCP. The provider was friendly and helpful. I was even given a couple of prescriptions. Very pleased with the ease of service for a simple medical issue. This was my first use of the medical side of Teledoc. Thanks for providing such a wonderful service.

Hi just wish that after seeing the several different pictures of the severe skin rash that I was having that he would have not picked up the call. It's my understanding if your requesting pictures to be sent when possible, why would a regular Dr pick up the call should it not have been rotated to a Dermatologist on call? It wound up being Poison Oak. Dr suggested may be shingles. I explained I was in zero pain just bad bad itching . He suggested everyone's level of pain is different and that I should go straight to Emergency Room may be Bacteria infection. Like I said I think if you're asking for pictures such in my case than someone should be monitoring the calls to be sent to a least someone who is more of a specialist in that field of skin.

The provider that called me was very nice, informative and understanding. They called me very quickly

I scheduled a visit via the Teledoc app. I was called quickly and the Dr announced he was licensed in the state I'm in. I had a little bit of trouble understanding him due to his accent. He didnt mind I had to ask again about the instructions for care. Thank you I am already feeling better.

Teladoc is provider offered through my current employer. I was able to sign up and input my medical information very quickly. I had my first visit within fifteen minutes of registering. I highly recommend Teladoc to any professional or applicant.

She was very kind and professional she listened to what I had to say and was very concerned with Health issues I had.

My issue was addressed and handled quickly and efficiently with good results. I love not having to leave work to "see" a Dr. Keeps me being productive and from waiting in a room full of "sick" people being exposed to other issues.

I needed immediate help and signed up. I was given the help with my eye condition instantly. The person I spoke to listened to my problem and helped me. That is what I liked. I didn’t have to wait in an office. I didn’t have to argue or constantly explain what I needed. I appreciated the Professionalism.

A simple solution for simple problems.

Excellent service as always!

So convenient, fast, efficient

From filling out my info, to seeing the doc and picking up my prescription, the entire experience was seamless, and I would recommend Teledoc to anyone with non-emergency issues. The Doc was thorough, yet efficient and within a more than acceptable time frame did he conclude our visit. The only thing was there were some technical difficulties, but not sure whose end it was on. Aside from that it was a great experience.

The staff was welcoming and the Doctor asked questions he listened to me and did not rush me out he explained things to me and waited to see if I had any questions

The appointment was made within 10 minutes of setting it. I spoke with a live doctor and was able to video chat so my skin condition could be viewed. I also uploaded pictures in advance of appointment as well. A prescription was called in. This saved waiting hours at urgent care. All total this took 15 minutes from start to finish. The pharmacist took longer to complete the prescription.

It was efficient and professional, and extremely easy to navigate

Teladoc was an easy platform to use, it provides 24/7 access to general healthcare, and I hardly had any wait time to speak to a provider. I had been battling severe sore throat for a week and didn't want to wait to find/schedule with a PCP. I was able to speak with a provider over the phone at 930pm on a Friday night and explain what was going on. He was able to assess based on our conversation and a picture I uploaded and wrote me a prescription for antibiotics. I was able to pick those up first thing the next morning and by the next day I was already feeling better. Wish I would have done the visit sooner.