Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

4am emergency Doc was on it 🩷👍🙃

It was 4am and the doctor called right away and got an antibiotic called in asap. Very thankful for him and this app. 🩷

Helpful?
4 months ago
5 out of 5 stars

Highly recommended !! A great saving of time and a hospital visit !!

Professional doctor cared and listened and explained easily!! So helpful saved me when I was traveling away from home !! A++ Extremely helpful ! Thank you !!

Helpful?
Ghada Almahdi
Ghada Almahdi
1 reviews
4 months ago
5 out of 5 stars

Being sick in the weekend

Being sick in the weekend, sometimes really difficult and this app really helped. The doctor was amazing. He called me a timely manner. He listened to what I need. He’s spending time asking me the right questions and was able to give me the medication. I need to go through the weekend until I can see my doctor.

Helpful?
Julie Slopko
Julie Slopko
1 reviews
4 months ago
5 out of 5 stars

Respond time and prescription called…

Respond time and prescription called in, in a timely manner.

Helpful?
Karen Bulloch
Karen Bulloch
1 reviews
4 months ago
5 out of 5 stars

They are the best doctors when you… they are the best doctors when you can’t get to your regular doctor

They are the best doctors when you can’t get to your family doctor or the emergency room?

Helpful?
Tim Pierce
Tim Pierce
1 reviews
4 months ago
5 out of 5 stars

They took care of my needs in a…

They took care of my needs in a courteous timely manner And got me on the road to recovery thank you.

Helpful?
Lorena
Lorena
1 reviews
4 months ago
5 out of 5 stars

If you can't go to the doctor because you can't drive, most likely Teladoc will help you get the care you need without driving into a crowded emergency room.

I was suffering from a sinus infection with severe headache and wasn't able to drive I felt dizzy. Called my dr and she was out for the week and there was no room for nurse practitioner to see me so she asked me to go into walking clinic or emergency room. I couldn't drive the way I was feeling. I called Teladoc and within 5 minutes i received a call from Teladoc Doctor who understood me and prescribed me the antibiotics i needed. Thank you Teladoc

Helpful?
Lar F
Lar F
1 reviews
4 months ago
5 out of 5 stars

Teledoc for a virus

Good alternative to trip to primary care.

Helpful?
4 months ago
5 out of 5 stars

I didn't understand what I was going…

I didn't understand what I was going through. Getting help is the first part.

Helpful?
Connie S
Connie S
1 reviews
4 months ago
5 out of 5 stars

Excellent in all aspects!

Excellent in all aspects!

Helpful?
4 months ago
5 out of 5 stars

The Doctor responded quickly

The Doctor responded quickly! She was very kind and patient. She explained everything completely and explained why she chose the medication she prescribed. Overall a "better than expected" experience!

Helpful?
4 months ago
5 out of 5 stars

Access to a doctor when you need it.

The physician listened and gave me a prescription and guidance on what things I needed to do to treat my issue.

Helpful?
5 out of 5 stars

Professionalism

I've been using Teledoc for some years now and my experience has been nothing short of excellent.

Helpful?
4 months ago
5 out of 5 stars

The doctors and therapists care

Teladoc has given me much needed therapy and psychiatric assistance in the comfort of my home. Going to a therapist or psychiatrist’s office would not have happened for me. Both professionals have been extremely patient and supportive of me. It took me a long time to use the service because I was skeptical that I would receive good care but I’m so glad I finally did. I’m truly grateful for Teladoc.

Helpful?
cc Harrod
cc Harrod
1 reviews
4 months ago
5 out of 5 stars

Great help quickly

Great help quickly with antibiotics or whatever is required to get better quickly.

Helpful?
4 months ago
3 out of 5 stars

The only way I can see his face is to…

The only way I can see his face is to go on my PC rather than my cell phone, which I prefer

Helpful?
Frisco Hamm
Frisco Hamm
1 reviews
4 months ago
5 out of 5 stars

Hands down an overall great…

Hands down an overall great experience...

Helpful?
Craig
Craig
1 reviews
4 months ago
5 out of 5 stars

Once I finally logged on

Once I finally logged on, the process was very easy. Just started my treatment so I can’t say it worked but I have no reason to think it won’t.

Helpful?
Evelyn Hill
Evelyn Hill
1 reviews
4 months ago
5 out of 5 stars

Highly recommend

Low cost, fast, convenient, and the providers are always amazing and truly listen to what I am experiencing.

Helpful?
4 months ago
5 out of 5 stars

Quick and to the point

Quick and to the point. The doctor was helpful and easy to talk to. The appointment was easy to schedule and the wait was incredibly short!

Helpful?

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