Just want to say that both the…
Just want to say that both the Technicians were very helpful and they made things simple for me to understand. They gave me a peace of mind so from now i know where to call for help and support.
Reviewers consistently report positive experiences with TechDrive Support. Customers often highlight good, support, everything, explained.
A minority mention drawbacks around norton, support, company, work. Overall sentiment is strongly positive with an average rating of 4.6 stars across 61 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 61 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“Technician was very informative”
“The guy literally hung up on me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
TechDrive SupportThis company | 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 61 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: TechDrive Support is #2 of 5 on overall rating in this group.
61 reviews of TechDrive Support. Filter by what matters to you.
Just want to say that both the Technicians were very helpful and they made things simple for me to understand. They gave me a peace of mind so from now i know where to call for help and support.
I would describe my Technician Stephen in only the highest of terms for his ability to help solve all issues of my computer. He was very well informed, very professional, very polite and extremely patient. He went above and beyond to make sure i understood what he was doing and what to do if there is a future problem. TechDrive Support provided me really good services.
Martin was very patient he offered additional listening ears when I did not quite get the explanation he had given.
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The technicians were excellent. They calmly and methodically went through my computer, explaining every step, answering my questions and fixing the breach. Highly recommend TechDrive Support Norton services!
The service technician was extremely patient and answered all of my questions. I am very pleased with the service and support.
I appreciate the details given to me to call them back in future for any kind of support or help. The technicians were easy to understand.
I am proud to say i am protected on my system from TechDrive Support . Techniciand did explained everything in a manner so i could understand it.
It appears to be a very thorogh and professional experience and thanks for your help.
This company purports to be working in association with Norton, and others. Should be an option for a Negative Star for scammers. Norton confirms that they do NOT have 3rd party support companies working with them. They say they're offering 4 years of 24x7 support for $499 - and the this includes the Norton subscription. My client paid the $499. We then contacted Norton's actual support and confirmed that they do NOT work with TechDrive, or any other company.
Your people were very knowledgeable and were easy to understand. Things were explained to me properly.
Mickey was very thorough and explained the process. Very pleasant indeed.
I just felt good knowing that i got somebody who is helping me out today and in the future, technicians were really good and patient. I was able to understand him properly. Thankyou
It was a good experience, and it was informative. He was very patient with me and explained everything to me very clearly. He did a much better job than I expected. Excellent Service from TechDrive Support.
I appreciate all the work done on my Device. It was done very Professionally. TechDrive Support is a good Organization helping their customers and appreciate the work done by Technicians and Supervisor.
Technicians were not only efficient, but they were also extremely patient and i really appreciate the effort and the time they put in to help me out. Really would love to Thank them.
-SCAM- This is a fake tech support scam. I work at a legitimate IT company, and recently had a client come in that had been scammed out of their money by this "company." They used heinous intimidation tactics to convince this user that they were infected, among other things. I had to remove remote access programs from my client's device, and remove the basically free version of Mcafee that they were charged $200 for. VERY FAKE.
I really liked the support and they work was done on my device would like to take help again. The Technicians were really good just want to thank them.
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