CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
Hometeapigs Reviews

teapigs

3.858156028368794 out of 5 stars
3.858156028368794 out of 5 stars
3.9
|Great|282 reviews

TrustScore

3.9
3.858156028368794 out of 5 stars
Great
5 out of 5 stars
181
4 out of 5 stars
10
3 out of 5 stars
14
2 out of 5 stars
24
1 out of 5 stars
53
282 reviews in total

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
she
she
1 out of 5 stars
1/5

Zero star!!Very frustrating!!!

Zero star!!! first time to order online. My package is already open!!!. Incomplete product missing item!!! wrong order-N...Read more

🔥 High engagement
POPULAR
James
James
2 out of 5 stars
2/5

Fantastic tea let down by expensive…

Fantastic tea let down by expensive delivery and long order completion - 7 days to seems crazy when there's plenty of bu...Read more

🔥 High engagement
POPULAR
Emma
Emma
2 out of 5 stars
2/5

Disappointed as I ended up paying £4…

Disappointed as I ended up paying £4 for postage after the discount was applied for an order over £25. Also I’ve just se...Read more

🔥 High engagement
POPULAR
customer
customer
1 out of 5 stars
1/5

teapigs - yes, a pig of a service

I ordered some tea over 10 days ago - nothing received from them, and zero response from Teapigs to my questions on thei...Read more

🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Wossername
Wossername
1 reviews
over 2 years ago
3 out of 5 stars

Great Flavours, poor quality and poor customer service

Love the teapigs products, but I've had problems with a number of different flavours where the 'temples' have been split. I emailed the address given on the packaging a few weeks ago but have not had the courtesy of a response.

Helpful?
Dominic Garvin
Dominic Garvin
1 reviews
over 2 years ago
5 out of 5 stars

Totally Happy !

Great products at a good price that arrived very fast.

Helpful?
maria
maria
1 reviews
over 2 years ago
3 out of 5 stars

Emailed them regarding order but no…

Emailed them regarding order but no reply

Helpful?
Mrs Jennifer Bridson
Mrs Jennifer Bridson
1 reviews
almost 3 years ago
5 out of 5 stars

Thanks very much for sorting my problem…

Thanks very much for sorting my problem out so quickly.I do appreciate it Thanks again. Jen Bridson

Helpful?
Zane
Zane
1 reviews
almost 3 years ago
5 out of 5 stars

Five Gold Stars

The tea regardless of type is fresh and first class. I have digestive issues making the sweet ginger and peppermint tea invaluable to my overall gut wellbeing. The flavour of the tea is amazing and very comforting. I really like the net type pyramids and the contents which appear to be actual pieces rather than dust! Well worth the money and keep up the great work.

Helpful?
PUSHPA CHATTERJEE
PUSHPA CHATTERJEE
1 reviews
almost 3 years ago
5 out of 5 stars

Always a pleasure shopping at TEAPIGS

Always a pleasure shopping at TEAPIGS. Helpful and friendly staff.

Helpful?
Olly
Olly
1 reviews
almost 3 years ago
5 out of 5 stars

First class tea and service

Contacted teapigs and they responded back to me pretty quickly with resolution, genuinely good customer care, if only other companies could follow suit. On separate note, I wondered if Tea Pigs would consider doing the Fennel tea without liquorice, like twinnings do, and then I could switch to teapigs variety for this flavour. Nonetheless, I always drink the Peppermint teapig, and I also rate highly your Ginger/Lemon tea, not forgetting the Mao Feng Green tea which is just lovely and pleasant on the palette.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Sonya Leaman
Sonya Leaman
1 reviews
almost 3 years ago
5 out of 5 stars

First classEvery stage was exactly as promised

Every stage was exactly as promised

Helpful?
Jo
Jo
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent quality

Excellent quality and excellent customer service. Worth the price.

Helpful?
Emma A
Emma A
1 reviews
almost 3 years ago
5 out of 5 stars

Stephanie and the company in general…

Stephanie and the company in general are a pleasure to deal with. Great products too.

Helpful?
Malcolm Bruce
Malcolm Bruce
1 reviews
almost 3 years ago
2 out of 5 stars

Dust not Tea !!

I’ve routinely bought loose tea from Tea pig. I normally stock up so I don’t have to order often 😇 I recently opened a pack of loose chamomile flower tea and I am really disappointed! The amount of “dust” is unbelievable! I’ve had to sieve the tea to get rid of the dust and so I am left with a small amount of actual tea…. Really not good !!!!

Helpful?
Christine MacDonald
Christine MacDonald
1 reviews
almost 3 years ago
5 out of 5 stars

Absolutely fabulous service

Absolutely fabulous service! Ordered on one day and received the next! Excellent, thank you very much!

Helpful?
A Ryes
A Ryes
1 reviews
about 3 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service, super responsive and generous too!

Helpful?
AJ
AJ
1 reviews
about 3 years ago
5 out of 5 stars

Decaf Teapigs are so delicious

Decaf Teapigs are so delicious. Every time I sit down with a cuppa I get a smile on my face. I was hoping they'd be in my local Waitrose, though did find them in WholeFoods. Wonderful. One of my favourite things in life.

Helpful?
Niki Ds
Niki Ds
1 reviews
over 3 years ago
5 out of 5 stars

The best ever green tea

The best ever green tea. I didn't like green tea before because i always found it bitter, but teapigs changed my entire world! Its delicate, refreshing and sweet. I am hooked for a few years now and i will keep buying your teas until you offer this superior quality! I tried many of your teas but I always return back to the loose leaf Mao Feng which gives a great value if you buy the large bag.

Helpful?
Nicole
Nicole
1 reviews
over 3 years ago
5 out of 5 stars

amazing

i bought a bad box a little while ago and they had the most friendly, generous and lovely customer service the nicest and definitely most generous company i've ever experianced, id give 10 stars if i could

Helpful?
Steph Liddle
Steph Liddle
1 reviews
over 3 years ago
4 out of 5 stars

Got the box of 6 types of tea

EDIT: They were great and replaced my faulty boxes and they're a fair bit better. Still not my favourite but can't fault the amazing customer service. Got the box of 6 types of tea. I was so excited to open it up and try the chocolate Black tea... Black tea is definitely a loose term. Nothing black about it, infused for ages and even tried squeezing the bag too still not strong at all. And no dust is a lie there's plenty left in my cup every time i try. Hardly any flavour in any of them either. Also so sad because I got 2 of the cleanse with coconut because I love coconut but its just lemon cancelling out everything else. Not great at all. Wish I hadn't picked it. Again ton of dust in cup

Helpful?
Ieva Purvaneckaitė
Ieva Purvaneckaitė
1 reviews
over 3 years ago
4 out of 5 stars

Nice

Very tasty tea, I especially love the peppermint one! It's very nice with some milk and honey. Love that they are eco friendly, but damn its pricey! Hence 4 stars and not 5, it's a luxury product

Helpful?
Colin Kingshott
Colin Kingshott
1 reviews
over 3 years ago
1 out of 5 stars

Almost £10.00 for a mere 50 tea…

Almost £10.00 for a mere 50 tea bags.Err hello there are tastier teas out there for half the price,Yorkshire Tea is far superior in flavour 👌. Have these people not checked out the recent cost of living increase. Obviously not aimed at the backbone of the country. The working class.

Helpful?
Robyn Doolan
Robyn Doolan
1 reviews
over 3 years ago
5 out of 5 stars

Excellent

I've tried quite a few of the different teas now and loved all of them. I love that the packaging is entirely recyclable, even though it doesn't look it. For all the teas you can see the real ingredients in each bag and can clearly see there is nothing fake.

Helpful?
Previous6789101112Next

Frequently asked questions for teapigs

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About teapigs

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

Review summary

Reviewers consistently report positive experiences with teapigs. Customers often highlight service, teapigs, great, customer. A minority mention drawbacks around order, teapigs, days, delivery. Overall sentiment is strongly positive with an average rating of 3.9 stars across 282 reviews.

✨
Based on reviews, created with AI