Best Oolong I’ve found anywhere
Best Oolong I’ve found anywhere. I drink it every morning. Period

Tealyra is an online retailer specializing in a diverse selection of loose leaf teas. With over 300 different varieties, the company offers a range of options including white tea, black tea, green tea, oolong tea, and matcha. Tealyra caters to tea enthusiasts and consumers looking for high-quality loose leaf tea products, providing them with an extensive catalog that meets various preferences and tastes. Customers can easily navigate the Tealyra website to find their desired teas and blends, with features that enhance the online shopping experience, such as personalized sessions and a user-friendly interface. Tealyra also offers free shipping within the EU for orders above a certain value, making it accessible for a wider audience. The company's commitment to quality and variety positions it as a go-to destination for tea lovers seeking to buy tea online.
Tealyra garners a generally positive reception, with many customers praising the quality and variety of their teas. Reviewers frequently highlight the delicious flavors and pure ingredients, particularly enjoying blends like Earl Grey and the refreshing peach iced tea.
The sampler sets are also noted as a fantastic way to explore new favorites. However, there are significant concerns regarding customer service and order fulfillment. Several consumers report issues with damaged products and lack of support when problems arise, including complaints about customs charges and shipping delays. While many appreciate the fast shipping and care in packaging, the negative experiences with customer service and product quality cannot be overlooked. Overall, Tealyra is well-regarded for its tea offerings, but improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 75 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 75 most recent reviews.
“I placed my first order and was able to take advantage of the 20% discount for new customers, plus free shipping with...”
“Already requested to return and refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | — | 75 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: TEALYRA is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
75 reviews of TEALYRA. Filter by what matters to you.
Best Oolong I’ve found anywhere. I drink it every morning. Period
I have dealt with Tealyra for many years now and never had a problem or a bad product, actually surprised when I read some of these reviews. I do notice the bad reviews here are for teabags being weak, well order the loose tea and put more in...give bad review cause it's to light? Then another complains about shipping, I went back and looked up March 2022, you make it seem like their shipping was so long, but your dates given are over a weekend. You complain about 2 days shipping but include a weekend, give your head a shake. So at least 3 of these bad reviews are dumb people. Then the others are people that gave a review instead of taking the same amount of time to contact tealyra, I guarantee they would have helped. So as I said I have bought for many years from tealyra and always been good. I recently ordered some tea, but incorrectly ordered the wrong tea. I contacted their customer support cause I thought the quality had changed in the tea from previous years, turned out I got the tea mixed up, but still wasn't happy with it(my own fault). They seemed very concerned and immediately refunded my whole order price for that tea. They gave me some suggestions and I reordered. The Jin Xuan I got was exactly what I remembered and wanted, so all in all I got to try a different tea by error, they refunded my money, and I got what I really wanted in the end. So I can't understand how some people give a bad review but never reached out to Tealyra. I know for a fact they would have helped you, they helped me and it was my error........ I will always buy from this company, always been good tea and showed me they are good people to. If teabags are to light buy whole tea, if shipping takes 3 days give your head a shake, you probably ordered after 5pm and counted that day. They get the order the next business day and start to work on it. All my orders come within 3 days, but I assume 1 day for them to get the order and 2 days in shipping. I really can't believe these bad reviews, I bet these same people never leave a positive review for good work, just neg for little stupid things. Great company, great tea and if you have a problem....talk to them I bet they will help.
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Delicious flavor, aún no sé si va a hacer efecto en cuanto a limpiar o desintoxicar la sangre razón por la cual lo compre. En dos semanas volveré a calificar el producto el cual hasta ahora me encanta!
We love this company. We buy their tea for our chalet. All our guests love it and asking more and more :) Good company and products.
Great customer service. Sergey responded immediately. Issues with delivery were corrected right away. Outstanding customer service. I have gotten three tea cups sets from this company, and only good experience. Thank you
I’ve used tealyra for many of my teas. I’ve used their selection of herbal teas for allergies and inflammation. We’ve also used their flowering teas for our wedding ceremony. They’ve got great selections and great teas.
Fast delivery and well packaged. Thank you!
I have purchased teas from multiple suppliers. In my opinion, the quality and selection of those from Tealyra are as good, or better, than any I've purchased from. Additionally, they have good promotions and free shipping. My daily beverage is the White Silver Needle.
i always get green teas from Japan that are organically grown. i especially like the Ogura Matcha, Homare Diadem Kabusecha, and Imperial Okabe Gyokuro
I love nearly everything I order from Tealyra. Such a nice variety of teas, great sales and quick service. I’ve gotten my husband, a die-hard coffee drinker, into Tealyra’s pu-erh teas as a result!
Great products great service
Organic Moroccan Mint is Wonderful! Full of flavor, I have been having it every morning.
I have been buying my tea from Tealyra for several years. I have been consistently pleased with their high standards for product and customer service.
I am a repeat customer at TeaLyra because the tea is excellent, they offer frequent & reliable specials, they ship in a reasonable time, and the tea is packaged to stay fresh and dry.
you guys always come through
I have been getting my tea and other tea related items from Tealyra for many years. I love their tea. I can buy small amounts of their tea to try all different types of tea from all over the world. I buy delicious cocoa rooibos tea and I try teas that are for all different remedies. The come is delivered more quickly than from any other company.
Love your quality and selection of teas. I appreciate you carrying a good selection of organic tea. Also, shipping always arrives in a timely manner.
Tealyra is an online retailer specializing in a diverse selection of loose leaf teas. With over 300 different varieties, the company offers a range of options including white tea, black tea, green tea, oolong tea, and matcha. Tealyra caters to tea enthusiasts and consumers looking for high-quality loose leaf tea products, providing them with an extensive catalog that meets various preferences and tastes. Customers can easily navigate the Tealyra website to find their desired teas and blends, with features that enhance the online shopping experience, such as personalized sessions and a user-friendly interface. Tealyra also offers free shipping within the EU for orders above a certain value, making it accessible for a wider audience. The company's commitment to quality and variety positions it as a go-to destination for tea lovers seeking to buy tea online.
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