Excellent customer service
Excellent customer service. Would recommend.
Taylor Rose is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
Excellent customer service. Would recommend.
Taylor Rose provided a professional service. Irushi Gunathilake and her legal assistant, Amandi Perera were responsible for our conveyancing. They regularly kept me updated throughout the process. They were excellent!
We had fantastic service from Helen Bean while buying our first family home. She worked incredibly quickly without ever missing a detail—thorough, professional, and always on the ball. Couldn’t have asked for better support through the process. Highly recommend!
Very pleased with the best service and the advice provided. Highly recommend the professionals at Taylor Rose.
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Highly recommend Greg at Taylor Rose. Extremely responsive, thoroughly helpful throughout the whole sale process. Will 100% use him again in the future and recommend to others. Thank you for your help throughout!
Date of experience: June 9, 2025
Was recommended for house sale. Fabulous customer service, great communication, made a very stressful situation a little easier. KERRY you were brilliant, friendly, helpful, responsive and couldn’t have asked for more. Would highly recommend
Date of experience: June 7, 2025
Samantha Nattress handled the sale of our house. It is daunting to sell your house but from the start to the completion (yesterday) she has been there at the end of the phone, I didn't feel safe even asking the most silly questions. It turned out to be a complicated sale with indemnity insurance policies required for a couple of items but she was there for me explaining everything. The fee quoted for their work at the beginning was the fee we paid. Can't recommend her enough. Thank you.
Date of experience: June 7, 2025
US
Taylor Rose helped us in the sale of a property from over five thousand miles away. I was dreading it and yet Misha and Chantal from the Slough branch were nothing short of miracle workers, making the whole transaction super smooth. I can't praise Taylor Rose enough and am so delighted we chose to go with them.
Date of experience: June 6, 2025
US
Working with the Manchester branch of Taylor Rose for my recent sale and purchase of properties took so much stress out of the whole process. The team were helpful, thorough and excellent at communicating. I'd highly recommend them!
Date of experience: June 6, 2025
*avoid at all costs* Taylor rose was chosen by my mortgage company when remortgaging my property and dealing with a transfer of equity procedure. In my experience with them, they are incredibly slow, they are difficult to get told of (requesting call-backs that never come), not bothered about the standard of their work, will never get a straight answer from them, lie about what is being done and what else needs doing. I highly suggest finding another firm before using these!
Date of experience: June 6, 2025
US
Faye handled a tricky Section 21 and subsequent property sale for us. It was reassuring to have her expertise on our side and as a result, the matter was resolved as quickly as it could have been.
Date of experience: June 6, 2025
My flat sold recently, and Philip James Kennedy recommended I get a quote from a solicitor to complete the sale of my property. My previous solicitor had already quoted me £1162 inclusive of everything including VAT. I received a quote of just under £900 following a conversation where I outlined that I wanted a quote for the sale and completion of my flat. I am now aware how misleading this initial quote was. As a novice seller I feel the lack of transparency from your company has led to me receiving a final bill of more than double the original quote. I picked the solicitor from this quote and feel if the quote would have been inclusive of all costs including VAT showing the end cost in full at £2604.00, I would have gone with my original solicitor who is pricing her service fairly. I feel it is clear that when someone is asking for a quote, they shouldn't have to route around legal jargon to find extra charges. I feel this quote is not neurodiverse friendly when you must go looking round for costs. I am very disappointed and will not be using or recommending your service.
Date of experience: June 6, 2025
We own a share in a management company that owns the leasehold to two flats: one owned by us and the other owned by the person who co-owns the management company. We wanted to extend the leasehold to 999 years. Taylor Rose (Manjit Rai and colleagues) drafted the revised lease, coordinated the process with the co-owner, the banks and registry smoothly and efficiently. I will be happy to use the Taylor Rose again if I have other work.
Date of experience: June 6, 2025