Talbots Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I dealt with Natalie Badland in the Kidderminster office. She was brilliant. Great service, always responded swiftly to any emails or telephone queries. I would thoroughly recommend her and the firm generally.
Myself and my Parter were dealt with by Sean and Kelly during our purchase of our first property! They were both really helpful and supplied all the relevant documents and completed all the enquiries very quickly. They also included lots of helpful information and advice throughout which put us both at ease during the process! Have already recommended them to my friends in a similar situation!
Barinder was great help, she was efficient and dealt with my house sale and any issues within a good timeframe, she dealt with any blockers abruptly and also many thanks to Asim for his support.
I can't recommend Jazmine De'Wolfe and Millicent enough. Purchasing two new build properties and selling our main residence with a long and difficult chain, we received an excellent service. Jazmine proved to be proactive, professional and informative throughout the whole process.
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Excellent service throughout my journey to buy a house. They are on top of their game, providing support and financial advice with maximum benefit to me, the customer. All legal processes were transparent, quick and satisfactory. The fee is highly manageable and appropriate. Will use their services again if I am lucky enough to buy another property in my lifetime.
Date of experience: June 19, 2025
US
Explained the process in great detail leaving me feeling very reassured and comfortable that I was making the right choices. Went in with full anxiety due to personal circumstances and left feeling more positive that I'm not alone. Great people to have in your corner.
Date of experience: June 19, 2025
US
I can’t recommend Shabina Khatoon from the Edgbaston new homes team highly enough. From start to finish, she made the process of buying our new home smooth, transparent, and surprisingly stress-free. Buying property can be overwhelming, but Shabina brought both professionalism and a personal touch that gave us complete confidence at every step. Communication was excellent throughout — we were kept updated regularly, and all of our questions were answered promptly and clearly, no matter how small. She explained the legal jargon in plain English, and it was obvious that they were always acting in our best interest. Thank you so much and wish you all the best for the future.
Date of experience: June 19, 2025
What a fantastic experience we had with Shabina As first-time homebuyers, we were bracing ourselves for a stressful process, but Shabina, and by extension the entire team, made it incredibly smooth and, dare I say, enjoyable. From start to finish, Shabina was an absolute superstar. Her responsiveness was lightning fast; we never had to wait long for a reply, whether it was an email or a phone call. This was so reassuring, especially when navigating the complexities of property purchase. Beyond just quick replies, her updates were always thorough and proactive. She kept us in the loop every step of the way, often anticipating our questions and providing information before we even thought to ask for it. This level of communication made us feel truly valued and confident in her handling of our purchase. It's clear that Shabina is a shining example of the expertise and client-focused approach that defines the Edgbaston New Homes Team. The efficiency and dedication she demonstrated undoubtedly reflect the high standards upheld by the company as a whole. Their commitment to seamless transactions and excellent customer service is truly evident in Shabina's work. Shabina's efficiency and dedication are truly commendable. She clearly knows the housing market inside out and her expertise was evident in every interaction. Thanks to her diligence and proactive approach, we were able to complete our purchase far quicker than we anticipated, which was a huge bonus for us. This rapid turnaround speaks volumes about the entire team's ability to drive results. Honestly, we can't speak highly enough of Shabina and the Edgbaston New Homes Team. They're not just excellent at their job; they genuinely care about their clients and ensure a top-tier experience. If you're looking for a solicitor and a firm that is not only highly competent but also provides exceptional client service and a remarkably smooth process, look no further than Shabina and the Edgbaston New Homes Team. She deserves all the recognition for her outstanding work. Will absolutely be using again in the future.
Date of experience: June 19, 2025
US
Talbots Law list their “Values” on their website and, if you haven’t done so already, I would recommend having a quick look at them as they reflect perfectly and concisely my very positive experience with Talbots Law. Nick McCarthy of the Waterfront Conveyancing team recently acted as my solicitor and he was by far the best and most responsive solicitor (by email and phone) I have ever used for conveyancing and made the sale of my property a very smooth and quick transaction. I can’t recommend him highly enough.
Date of experience: June 19, 2025
US
Avoid this firm at all costs. We were advised to use them through our estate agents, which was our first mistake. Communication throughout was absolutely abysmal. Phone calls went unanswered, emails were ignored for days, and we were repeatedly left in the dark with no explanation or updates. Different people became involved in the process without any introduction or notice, usually after others had suddenly stopped responding. There was a complete lack of ownership or accountability. Several errors were made, including adding stamp duty to our completion statement when it was not applicable. Important documents we sent via Royal Mail (tracked and confirmed as delivered) were not acknowledged, leading to an unnecessary internal investigation. Their attitude and manner were appalling - rude, dismissive and wholly unprofessional. Simple courtesies such as confirming receipt of documents or notifying us when money had been transferred were completely overlooked, leaving us feeling anxious and constantly having to chase them. This firm turned what should have been an exciting and straightforward process into a stressful and frustrating ordeal. Steer well clear.
Date of experience: June 19, 2025
Ethan and Tori provided a great service for our recent house purchase and sale. Their communication was clear and efficient, and they kept me updated throughout the entire process. Ethan and the team were brilliant and pulled out all the stops to ensure we completed on time. We always find them very efficient and would thoroughly recommend. Highly recommend Talbots Law.
Date of experience: June 18, 2025
US
This is the 2nd property Sean & Kelly have sold for me this year, it was key for me to be kept upto date without me feeling like I was constantly chasing and for the sales to go through quickly. Both boxes have been ticked for me. I would use them again and highly recommend to anyone.
Date of experience: June 18, 2025
US
Ethan provided excellent service from start to finish. Friendly, professional, and always on hand to answer any questions, he kept us well informed and made the whole process smooth and stress-free. Nothing was too much trouble, and their communication was spot on throughout. Wouldn’t hesitate to recommend — a real asset to the team!
Date of experience: June 18, 2025
