Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

0
0
🔥 High engagement

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chard1
chard1
1 reviews
over 11 years ago
2 out of 5 stars

2 hours to wait for a kebab!

The online system doesn't give an accurate waiting time. Had we known there was a 2hour wait we would have gone elsewhere!

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over 11 years ago
4 out of 5 stars

A Little Vague on Food Expectation/Delivery

The Takeaway.com site was easy to use but it could have been slightly easier overall for this our first use of it. Placed the food order with, a new to us, takeaway business. Although the reply email arrived from Takeaway.com speedily, the service was a little bit of a mixed bag, with an email which seemed to suggest, (or maybe I read it incorrectly) the takeaway would phone to confirm the food on the way, or the delivery being achieved. As we were unsure, telephone called the takeaway, it seemed silly to have used the internet ......then call the company too. Other than that it was s good enough service we will try again.......

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darrin sawyer
darrin sawyer
1 reviews
over 11 years ago
1 out of 5 stars

Joke!

do not use. stick with just eat.

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Chris Kay
Chris Kay
1 reviews
over 11 years ago
5 out of 5 stars

On Point

Top service,hassle free and delivery was on time which was a huge relief,would say right up there with the best online takeaway services,would recommend to anyone...give them a go!

Helpful?
over 11 years ago
5 out of 5 stars

Handy Fast Food

This site has been pretty good to me, since for some reason I can't pay using my card on other sites like just eat and hungry house. It also has nice alternative payments, like paypal, that work a treat. The one time I had to ask the site for a refund I had a response back in about 5 minutes, which is probably the shortest amount of time I have ever had to wait for a refund. There are no major problems with the site, apart from maybe the food tracking not being entirely accurate, but that's to be expected, really. It also doesn't have as much of a range of restaurants as other sites, bt I have found something that I wanted each time I used it. Overall it's a great website, and my preferred takeaway service. I just hope they get a few more restaurants signing up in my area!

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Kim Clarke
Kim Clarke
1 reviews
over 11 years ago
5 out of 5 stars

,foods hot and delicious. prompt delivery service

The food is ordered easily on the website.prompt delivery. The food is always piping hot and very tasty. Potions are of a good size. I would order food again from you...

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over 11 years ago
5 out of 5 stars

I like it

I would recommended to my friends

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over 11 years ago
5 out of 5 stars

very tasty , full off Asia herbs...

nice rely spicy , long time cooked dishes ,fresh salt with coriander, deep with natural digestive enzymes.. Meat soft, but keep theirs natural structure

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Maur
Maur
1 reviews
over 11 years ago
5 out of 5 stars

Easy ordering!

Easiest ordering app I have used so far!

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over 11 years ago
4 out of 5 stars

Swift delivery

Quick and effecient...

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Daniel Groves
Daniel Groves
1 reviews
over 11 years ago
5 out of 5 stars

Good service and food

Great food good service and quck to bring it to your Door

Helpful?
over 11 years ago
1 out of 5 stars

No food received, no one to speak with

I ordered a big pizza to share with friends on a Friday late night. The call center was closed so I was unable to know when the food would arrive. Waited more than one and a half hour without getting anything. And then I receive an email saying if I enjoyed my food. Wifely it was a joke. Replied we didn't get it. The day after I received another email with apologies saying that takeaway.com isn't responsible if the restaurant doesn't check the online orders. Well I think that isn't acceptable. If you don't want to take responsibilities than don't do this job. Or at least have a call centre opened for the entire time you give the service. Overall a terrible experience

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David Lawton
David Lawton
1 reviews
over 11 years ago
5 out of 5 stars

something catchy

Not as many restaurants as other apps, but still plenty of choice and unlike other apps when they say free delivery it is free

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over 11 years ago
4 out of 5 stars

Great service

In comparison to other takeway sites, I have to say this one is my favourite by far. The general layout of the page is very simple and straight forward to figure out and provided helpful information about those whom I was ordering from. Overall, good experience and I would use them again in the future.

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roger grant
roger grant
1 reviews
over 11 years ago
5 out of 5 stars

great service

very good service great food would def use again

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Karen Hale
Karen Hale
1 reviews
over 11 years ago
4 out of 5 stars

A quick service

I ordered on line for the first time it was quick and easy

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Steven Walker
Steven Walker
1 reviews
over 11 years ago
1 out of 5 stars

Poor

Has restraunts listed under MY postcode for delivery, accept payment then 30mins later ring to tell you your order hasent been accepted and it will take upto 7 days for your payment to be returned even though they take it in minuites, very poor service

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Sharon Parker
Sharon Parker
1 reviews
over 11 years ago
5 out of 5 stars

In a hurry? Go for it!

Such a busy and stressful day that went on into the evening with no time to even cook toast! Looked on line, found what we fancied and ordered --- really was that simple. Food was simply delicious and so much of it you could have fed four. Highly recommended and will use them again.

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Marvin Coward
Marvin Coward
1 reviews
over 11 years ago
5 out of 5 stars

Outstanding! Thanks

I highly recommend Takeaway.com. Great service. Thanks

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RAY BLACKBURN
RAY BLACKBURN
1 reviews
over 11 years ago
5 out of 5 stars

Why bother with a phone?

Simplicity defined ! Could not have been easier.

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