Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Sue Woolnough
Sue Woolnough
1 reviews
about 11 years ago
5 out of 5 stars

Absolutely excellent

To be able to be at home and fancy something nice and be able to order online and have it delivered within 30 mins is fantastic

Helpful?
wendy
wendy
1 reviews
about 11 years ago
4 out of 5 stars

Not bad!

Food delivered all ok ... only comment is a little bland could have more flavour... and could have called to let me know the delivery was on its way !

Helpful?
about 11 years ago
5 out of 5 stars

Really good service!!!!!

Fast and nice Pizza!!!!

Helpful?
Thomas Holmes
Thomas Holmes
1 reviews
about 11 years ago
5 out of 5 stars

Superb!

Easy to use. Great service and speedy to boot!

Helpful?
Stacey Zait
Stacey Zait
1 reviews
about 11 years ago
5 out of 5 stars

Brilliant service

I placed my first order last week,very smooth,came at time I requested,no faults,Pizza was lovely too!!!

Helpful?
 steven smith
steven smith
1 reviews
about 11 years ago
5 out of 5 stars

yummie yum yum

thank you for a great meal.very tasty and still hot on delivery.not bad on price.quick service.very highly recommed.def be back again thanks ste

Helpful?
Jade Spiers
Jade Spiers
1 reviews
over 11 years ago
3 out of 5 stars

2nd time the order was incorrect

I've used takeaway.com 3 times, twice the orders been wrong. Will be using [external reference] in future

Helpful?
Joao Silva
Joao Silva
1 reviews
over 11 years ago
4 out of 5 stars

yummy

Was quick and tastefull.... the bike boy was very polite.... to order again soon

Helpful?
Craig Wood
Craig Wood
1 reviews
over 11 years ago
5 out of 5 stars

Very good

Convenient and easy

Helpful?
Moira Shepley
Moira Shepley
1 reviews
over 11 years ago
5 out of 5 stars

Very efficient

It was very quick and easy to order our takeaway. You can choose the time the food is delivered. I would definitely order through them again

Helpful?
kerri
kerri
1 reviews
over 11 years ago
4 out of 5 stars

quick and easy

Very happy with takeaway.com quick to use very easy and if something is not right with your order there quick to help

Helpful?
Aran Pierce
Aran Pierce
1 reviews
over 11 years ago
2 out of 5 stars

.......MEH

Could be better. Some prices wrong and delivery times hardly ever right

Helpful?
James Marsden
James Marsden
1 reviews
over 11 years ago
1 out of 5 stars

Not impressed!

Ordered on line, got an order reference number e-mailed back straight away, then sat back and waited. ...and waited. An hour and a half later I called, only to be told they hadn't received my order - and they did not seem too concerned either. I solved the problem by telephoning my usual Indian takeaway and calling in twenty minutes later to collect. The outcome - I shall not be trying this system - or the other takeaway ever again.

Helpful?
Paul Harrison
Paul Harrison
1 reviews
over 11 years ago
5 out of 5 stars

Simply The Best

Food arrived on time and still hot. Exactly as ordered. Perfect !

Helpful?
Martin Wicks
Martin Wicks
1 reviews
over 11 years ago
3 out of 5 stars

No effective communication LATE NIGHT

Often I am partial to a late night takeaway after a night out. At this time many of my favorite places are shut/shutting and this is where a service like takeaway.com would be really effective. It would mean that I would not have to check many different places and my one shop stop would give me all the info I need to order a drunken takeaway. In reality Takeaway,com fails about 60% of the time late at night through a combination of incorrect opening info that allows an order to go through then fails and poor communication with restaurants. They often complain that they've had no notice of my order or that they no longer deliver. It would seem you do not have an effective digital communication method and phoning fails because for some reason Takeaway.com decides to shut and have no one on the phone from 10:00pm even though your outlets stay open later. Seeing as late night takeaway should be a staple of your business, I hope you improve this aspect and hire people on the phones for longer. Martin P.S. Hurry up and add a Bitcoin payment option to your mobile site and phone app!!!

Helpful?
John Woodman
John Woodman
1 reviews
over 11 years ago
1 out of 5 stars

terrible....

Waited over 90 mins for my order but had to ring takeaway.com and the takeaway direct during that time as they were both blaming each other for the delay...joke.

Helpful?
Neil Williams
Neil Williams
1 reviews
over 11 years ago
1 out of 5 stars

Very unhappy indeed

Waited over an hour for food, rang the restaurant who referred me to takeaway.com directly. [name], the supervisor, told me that there was an issue collecting the payment for the food, even though I had a receipt from them AND PayPal with a merchant ref for the payment. They said their systems had flagged the payment and cancelled it! No notification, by email, phone or spam folder! I took me calling in to find out. I asked for refund to be told this cannot be done as manual checks need to take place to find out what happened which means there could be a delay refunding me of up to 10 days! So, I'm here with no food and no refund - how can this be right?? Very disappointed.

Helpful?
Georgina B
Georgina B
1 reviews
over 11 years ago
3 out of 5 stars

Took 1hr 40 mins but this is unusual...

We order quite regularly from Yum Yum Oriental and they usually take 40-60 mins to deliver good food, this time though it was 1hr 40 mins (due to a mix up in the kitchen apparently). An apology would have been appropriate but wasn't forthcoming. Goodwill gesture of £3.50 sent from takeaway.com, thanks for that. Food fine once it had arrived!

Helpful?
Janine lennon
Janine lennon
1 reviews
over 11 years ago
5 out of 5 stars

Only place I can buy food with paypal!!

So good and the food I order is amazing! this website is easy and straightforward to use!

Helpful?
Robbie Allan
Robbie Allan
1 reviews
over 11 years ago
4 out of 5 stars

It's very handy

The food comes quick and in good condition but they need to remove the restaurants that are closed down like chilli tiger

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Takeaway.com

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.