Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
Excellent choice of properties that have been well researched, they give honest information regarding the properties high & low points. Good sale prices. Over all excellent service. Will always look on their website when planning and booking a trip
I love using the Tablet website. The hotels recommended are always fantastic and their travel advisors always most helpful.
I am very happy with the service I get from Tablet Hotels. I have used their site for years. They are always efficient, professional and resolve any problems very quickly and cheerfully.
I have used Tablet for nearly 10 years now. love the selection and the many benefits of Tablet plus but most of all the fabulous customer service. You actually deal with a real person who normally sorts whatever it is out in a flash.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
When in doubt, book through Tablet. The hotels have been screened, so no bad surprises. Inevitably with Tablet, the surprises are great ones. We have found some real gems travelling with Tablet. Renewed my membership for another year. Wouldn't want to travel without them.
Tablet have always been great to deal with. I know that I can trust the ratings of any hotel listed on their site; it's typically the first site I go to when I start researching hotels in places I will be travelling to, and it is usually the site I end up booking on.
Tablet has good hotels and I like the upgrades they offer (based on availability) for members. The website is easy to use. Properties in a particular location can be seen as a list or on a map. I had to contact Customer Service some time ago... don't remember the issue... and they were responsive and helpful. Thumbs up for Tablet.
I find Tablet to be a big help when planning my vacation. There wonderful pics of the hotels and their amenities help me make tough decisions as to what destination I altimately choose. They have also gone out of their way several times in reaching out to properties that were new and they did not have all the facts posted. One in priticular was Vina Vik a new South American hotel; I could not get in touch with them. They called the hotel and then call me back with the anwser to my question, even before I had booked the reservation. When I work with Tablet I really feel they have my back and will go out of their way to help me if my trip takes an unexpected turn.
It is a unique and valuable hotel aggregator.
Tablet Hotels is best of class... the quality of the curation of their product, regardless of market chosen, is simply unbeatable. I have been a Tablet Plus member for years, have booked nearly 100 hotels and their consistency of product and presentation is fantastic. And their Customer Service function is absolutely terrific. A wonderful travel brand.
Outstanding curated list of hotels - coupled with excellent customer service. Could not recommend more highly.
I've been using Tablet Hotels for over 10 years now and would thoroughly recommend this site. I have always enjoyed a first rate service and been impressed with the portfolio of hotels on offer. Any additional requests have always been dealt with expeditiously.
I've booked hotels on two occasions with Tablet, both for European stays. The experience was pleasant and hassle-free, from start to finish. Tablet consistently offers the best value, especially for boutique and luxury hotels. Any questions are answered promptly. Should an issue arise it's quickly and cheerfully resolved. Tablet is my "go to" source for hotel selections in the U.S. and abroad.
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
This profile hasn't been claimed by the business owner.
