Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
Tablet Hotels garners high praise from users, with many highlighting its excellent customer service and curated selection of unique accommodations. Reviewers frequently mention the app's reliability and the helpfulness of the reservations team, especially for last-minute bookings.
Customers appreciate the variety of hotel options and the perks associated with Tablet+, which enhance their travel experiences. However, some negative feedback arises from issues related to specific hotel bookings, with complaints about poor conditions at certain properties and concerns over the handling of negative reviews. Despite these criticisms, the overall sentiment remains overwhelmingly positive, reflecting a strong preference for Tablet Hotels as a go-to travel resource.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 255 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 5.0 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | 5.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 3.0 | 2 |
| Oct 23 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 255 most recent reviews.
“Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you mi...”
“I booked a hotel through tablet and it was so bad we couldn’t stay”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 255 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Tablet Hotels is #4 of 5 on overall rating in this group. On website & app, Audley Travel scores higher (5.0 vs 4.6).
255 reviews of Tablet Hotels. Filter by what matters to you.
Sam Wu at Tablet Hotels is truly spectacular. Went above and beyond to make sure I got exactly what I wanted. He was cool and super polite throughout the whole process. He should get a promotion immediately! Thank you Sam Wu!
Satisfaction assured. I have used Tablet Hotels for more than a decade. Whilst i have found Tablet to be more focused on the USA and Europe... They have always been really accessible, genuinely supportive and highly responsive. If you want access to the worlds coolest and best quality stays in the world, with a prompt service centre and truly personable travel customer agent experience, then Tablet is my recommendation.
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Tablet has become the first place I start my hotel search when I'm heading to a new place. The selection of properties perfectly aligns with my idea of the "best" places in any location. And both the ease of booking (and/or cancelation), along with the customer service follow up once a reservation has been made, has effectively made Tablet the only hotel booking service I need.
I have been a Tablet Plus member for a decade or so. They are my go to for every hotel reservation whether it is business travel or pleasure. The curated properties are always excellent; the customer service terrific. An incredible resource for the demanding and sophisticated global citizen.
We had an amazing experience, everything was just perfect, the reservation process as well as the hotel of course! We really had a blast und we definitely would recommend the hotel as well as Tablet !
Experience has been extraordinary, despite the fact that the hotel was temporarily closed, they have re-extabled us on another high-level structure, in which we were very well placed. Customer care was timely and present, warned us about the change of hotels and made itself available to solve any problems.
I got a better deal on Tablet than anywhere else. I informed the hotel of the deal, and they couldn't match it - so I got the best deal and the hotel was still able to provide my preferences in room. Tablet also narrows down the hotel search so you know you are booking with a fantastic place!
Tablet is an incredible service. There are two things that really, strongly, set them apart from the many other travel services that are out there: thoughtful compilation and quality of packages, and level of service. The places they find are generally wonderful and uniquely well-served for their purpose with some special edge over competition in the area. And their service, if you have any issues whatsoever, before during or after an experience, is amazing. Sean S. from the travel service team really blew us away- above and beyond. Thanks, Tablet, for an exquisite service!
Like I imagine heaven to be. Go big or go home. Get a supreme private villa. You won't be sorry.
I love their smart selection . The process is quick and efficient and if you are a member plus you get lot of perks from selected hotels . Just coming back from Crete Minos art hotel and I got upgraded , checkout at 4 .00 , Free bottle of wine and 100 euros food credit .
I’ve been a member of Tablet since 2015. The customer service is superb and the curation is top notch. I love how they hold the properties accountable and place “under review.” The addition of Michelin is seamless and useful.
Wherever I go, I always check if there is a “tablet hotel”. They never disappoint, whatever the style. And have really meaningful descriptions Of the hotel so you can judge yourself: lavish? Decadent? Modern? Hip? I once made a mistake when my plans changed. Instead of just charging me for a hotel I did not need any more, they fixed it. And have been helpful Also on other occasions.
We have found Tablet Hotels to be our favorite source for small, intimate properties around the world. Their combination of so many unique places, along with the excellent ratings, reviews, and photos, have helped us plan our travel to find truly unique experiences that fit our preference for authentic local hotels that give you a real taste of the region. Booking is a breeze, and when we have needed Customer Service they have been flawless.
My daughter and I showed up days before the quarantine in Barcelona. The staff was wonderful and accommodating. After I headed back to the states, my daughter stayed there an extra day after the quarantine was put in place until her apartment was available. I am thankful she had a safe and understanding environment in these trying times. Thank you
Great spot, tasteful decor, a splendid continental breakfast. Rooms are NYC-tight, but comfy with a good working area. Nice toiletries. Comfy bed and pillows. Loud street noise is mitigated by double-pane windows and earplugs, if you need em (I didn't). Very friendly and helpful service. Complimentary wine and mini bar goodies meant a lot!
Tablet Hotels is a specialized online platform that focuses on booking luxury and boutique hotels around the world. Catering primarily to discerning travelers seeking unique and high-quality accommodations, the company offers a curated selection of properties that emphasize distinctive design and personalized service. Customers can browse a wide range of verified hotel reviews, ensuring they make informed decisions when selecting their ideal stay. In addition to providing comprehensive hotel listings, Tablet Hotels guarantees competitive pricing and concierge-level service to enhance the overall booking experience. The platform is designed for those who prioritize memorable experiences over standard lodging, making it a go-to resource for travelers looking to explore the best boutique hotels available. With a commitment to quality and customer satisfaction, Tablet Hotels positions itself as a trusted choice for luxury travelers.
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