Sussex Motorcycles is a motorcycle dealer based in Henfield, West Sussex, specializing in the sale, purchase, and repair of used and second-hand motorcycles. The company caters to customers in Sussex, Kent, and London, providing a wide range of services including motorcycle sales, part exchanges, and repairs. Sussex Motorcycles also offers Thorspark magneto electronic ignition kits and Elite motorcycle comfort seats and upholstery, enhancing the riding experience for motorbike enthusiasts.
Targeting a diverse clientele, from learners seeking 50cc and 125cc motorcycles to experienced riders interested in superbikes, Sussex Motorcycles aims to meet the needs of all types of motorcyclists. The company prides itself on prompt and courteous service, typically concluding deals on second-hand motorcycles on the same day. With a focus on quality and customer satisfaction, Sussex Motorcycles serves as a reliable resource for motorcycle sales and related services in the South East of England.
SUSSEX MOTORCYCLES has a positive customer experience.
Reviewers generally praise Sussex Motorcycles for their excellent seat modifications, highlighting the comfort and quality of the foam and cover adjustments. Many customers appreciate the ability to customize seat height and softness, with several noting significant improvements in comfort for long rides.
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However, there is a notable critical voice among the reviews, with one customer expressing strong dissatisfaction, claiming to "avoid at all cost" due to a poor job and additional charges for corrections. This negative feedback raises concerns about the consistency of service and transparency regarding costs. Despite this, the majority of consumers recommend Sussex Motorcycles for their expertise in motorcycle seat modifications. Overall, the sentiment leans positively, but potential customers should be aware of the mixed experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
4.4
7
100%
● Not enough data
4.4 / 5 overall
=
7 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.4
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 23
5.0
1
Jul 23
—
0
Aug 23
—
0
Sep 23
—
0
Oct 23
—
0
Nov 23
—
0
Dec 23
—
0
Jan 24
5.0
1
Feb 24
5.0
1
Mar 24
—
0
Apr 24
—
0
May 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
Top praiseof 6 positive reviews
Professionalism33%
2 mentions
“For me the rock hard uncomfortable OE seat fitted to my 2020 KTM 390 Adventure was agony for my posterior after 30mins”
On “Professionalism” · Sep 5, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
The place is on a farm, so no pot plants or comfy leather sofas here! The standard seat on my 2001 Moto Guzzi Cailfornia had collapsed was a killer after an hour on the road. They recovered and rebuilt it with memory foam it while I waited. I was able to try it out before it was finished to see if I wanted more foam adding. Great result - 200% more comfortable and worth every penny. Happy to recommend.
Went to start my 1954 Royal Enfield Bullet fitted with a Thorspark ignition kit and found I had left it switched on for the last four month's, but still decided to try and start it, amazingly it started third kick.
After 45 years of building classic British motorcycles, I can safely say that the electronic ignition conversion for tue K2F magneto is the best £150 I’ve ever spent on a bike. Fantastic quality and a great price. My latest build had all sorts of age related magneto problems and after fitting the conversion unit, hot or cold (zero degrees in my little shed), starts first kick, every time. Couldn’t be more impressed, can you tell.
I’ll be back for another, without a doubt. Thank you Sussex Motorcycles.
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Excellent seat modification. I have used them 4 times. They can change profile height and softness of seat. Takes a while so you can check the work before cover is refitted.
For me the rock hard uncomfortable OE seat fitted to my 2020 KTM 390 Adventure was agony for my posterior after 30mins. Having looked at the options with several companies and seeing good feedback from different rider forums I decided to go with Sussex Motorcycles to cure my sore bott issue. The seat was despatched, a few days later I received a phone call from them asking what my requirements were which I duly explained. A few days later as promised the seat arrived, resplendent with it's new memory foam interior and original cover. All put back together very professionally. On riding the difference is night and day. No discomfort, no numb backside after 2-3 hours. Result. If only KTM made them like this. This works for me and comes highly recommended. Thank you.
The previous review on here scared me, but I'd already booked the visit and I wanted something done about my seat in a hurry before a trip, so this seemed like the only option. Yes, it's a strange set-up (the guy sits on a plastic chair outside a ex-pig-muck storage tank, using a Moulinex electric knife!), but I'm all about results and there I have NO complaints. I asked for my seat to be shaped a specific way, which I knew worked for me. His skills with that knife were deeply impressive. He carefully removed my seat cover, quickly shaped the seat exactly how I'd asked, checking with me all the time that I was happy. Then he added about 2.5" of memory foam (in two layers) finalised the shaping and recovered it using the original cover. The result looked exactly as I asked and extremely professional. I've just returned from a 5 day trip to Luxembourg and I have never been so comfortable on a bike seat. I did 10 hours in the saddle several days and not a single ache! I would not hesitate to go back there again. For £125 it was an absolute bargain.
Sussex Motorcycles is a motorcycle dealer based in Henfield, West Sussex, specializing in the sale, purchase, and repair of used and second-hand motorcycles. The company caters to customers in Sussex, Kent, and London, providing a wide range of services including motorcycle sales, part exchanges, and repairs. Sussex Motorcycles also offers Thorspark magneto electronic ignition kits and Elite motorcycle comfort seats and upholstery, enhancing the riding experience for motorbike enthusiasts.
Targeting a diverse clientele, from learners seeking 50cc and 125cc motorcycles to experienced riders interested in superbikes, Sussex Motorcycles aims to meet the needs of all types of motorcyclists. The company prides itself on prompt and courteous service, typically concluding deals on second-hand motorcycles on the same day. With a focus on quality and customer satisfaction, Sussex Motorcycles serves as a reliable resource for motorcycle sales and related services in the South East of England.