I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
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4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
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Courtney was a great help very…
Courtney was a great help very professional service
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Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
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Company details
Information provided by various external sources
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Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 271 - 280 of 995 reviews
LS
To be honest it's a rubbish network
To be honest it's a rubbish network, ment to be run by 3, get no signal what so ever, which resulted in not being able to unlock phone kept saying pin was in correct when it was correct the whole time which then resulted in being completely locked out of the phone. I've cancelled my auto renew and got a pac code and am moving else where.
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Is
Courtney the best of all
Courtney the best of all! It was quick and safe! I really liked your attention
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NB
I spoke with Michael today
I spoke with Michael today, who was extremely polite and helpful. He explained every thing very carefully and was very patient when I was looking for some information that I needed to give him. He resolved my query effectively.
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EA
Courtney was very useful and solved my…
Courtney was very useful and solved my problem very quickly with minimum fuss
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NW
Had an account for years
Had an account for years, trying to renew my plan and I need my marriage certificate to change my name but on my dashboard and account details it is already in my marriage name which is always had been!?! Now they won’t help ? I can’t find my certificate I shouldn’t need to I set passport photos with my married name on nope….
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LL
Happy customer.
Very helpful... they take there time with you... you don't feel rushed... and very respectful... and a big thank you to Mateusz... your a diamond
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