I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
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4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
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Courtney was a great help very…
Courtney was a great help very professional service
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Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 261 - 270 of 995 reviews
JK
I was looking to get a sim only…
I was looking to get a sim only contract and had a number of questions before going ahead. I used the chat facility on the website and was immediately put through to Courtney. She was extremely helpful and answered all of my questions promptly. I will definately be using this again. Great service!
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NM
Brilliant customer service
Brilliant customer service. I had questions about Superdrug mobile and Joshua was a star and answered all my questions and directed me to where I needed. Thanks Joshua!
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BB
Have been a customer of the network for…
Have been a customer of the network for a very long, had a problem today that I contacted support over. I got somebody named Carmen who quickly helped me solve the problem. Can't recommend enough and thank you once again Carmen.
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TA
Had problems with my sim and phone…
Had problems with my sim and phone number spoke to a worker named Nazia she was very helpful had great response time and very pleasant to talk to.
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KD
Great and fast communication from…
Great and fast communication from Mateusz, very helpful. Would recommend this service and their great customer service
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KC
Thanks Courtney!
Courtney was really helpful and quick as responding - thanks again for your help!
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