I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
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4.7
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
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Courtney was a great help very…
Courtney was a great help very professional service
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Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 281 - 290 of 995 reviews
KB
Customer services for Superdrug mobile…
Customer services for Superdrug mobile are amazing, they are really quick in helping with any issues and it’s really easy to get in touch with them. They are the best network providers I’ve been with
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SF
Sunderland Superdrug pharmacy
Sunderland Superdrug pharmacy couldn't recommend enough, very helpful and lovely staff. Feel like nothing is too much :)
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GR
Customer service
Spoke with Courtney today regarding my auto renewal payment and the person was very very helpful so i just want to say a big thank you.
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MC
Thanks carmen she was very helpful and…
Thanks carmen she was very helpful and polite
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NW
NOT GREAT!
Bought Superdrug mobile & the girl in the store tried to set it up but I had to change over my number & do something else myself, went home & tried to change my number but it wasn’t working, you can’t just phone up the company like you normally would if something was wrong you have to deal with a bot! So my phone is still sending txts like its being sent from a different number & I have a brand new iPhone but 5G doesn’t work & the signal isn’t great either so after Xmas going to change to someone else, it’s really annoying having to deal with a bot when your trying to fix something instead of just phoning up & them talking you through it!!
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RH
Never disappointed with the Superdrug shops I go into.🤔
Always helpful,normally find what I want.
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FB
Spoke with Courtney and she was…
Spoke with Courtney and she was excellent! Resolved. A Mastercard that had expired on the Auto Renew setting that was not working. . I am not sure my Superdrug dashboard concerns were fully acknowledged, but a technical ticket was raised.
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