I was chatting with a lovely advisor…
I was chatting with a lovely advisor called Courtney this morning. She was able to help resolve my query efficiently. I was very happy happy with the outcome. Thank you Courtney!
Useful
Share
4.7
Excellent
999 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Superdrug Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Excellent customer service
Excellent customer service. The chat service is with a real person who knows what they are doing. My chat person, Michael, was extremely helpful.
Useful
Share
Courtney was a great help very…
Courtney was a great help very professional service
Useful
Share
Returning a SIM card
I bought a SIM card and then found out I can’t use it as my phone only takes eSIM’s. Nazia was very helpful in finding out how to return the card and get a refund.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.superdrugmobile.com
All reviews
999 total • Write a review
Showing 251 - 260 of 995 reviews
ae
Mateusz was wonderful helping me!
Mateusz was really helpful and quick with sorting my problem, he was so friendly and lovely. 5-star employee!
Useful
Share
JH
Many thanks to Joshua for sorting out a…
Many thanks to Joshua for sorting out a problem with our address. Top marks.
Useful
Share
MS
Very helpful chat line
Very helpful chat line . Answered promptly from Michael to help my new sim card.
Useful
Share
DF
5 stars for the way Michael handled the…
5 stars for the way Michael handled the issue I was having! You're the best! Guys, if you're lucky enough to come across Michael when you're having issues with Superdrugmobile, you're in good hands! With patience, competence and genuine care, he'll sort out your problems. Thank you, Michael! Daciana
Useful
Share
nc
Joshua was a fantastic and solved my…
Joshua was a fantastic and solved my problem well done Joshua
Useful
Share
DT
very helpful chat with Courtney who…
very helpful chat with Courtney who sorted out my issues registering my new Superdrug mobile sim.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.