All communication is speedy and throrough
helpful staff with speedy responses
4.9
Excellent
125 reviews
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💬Hasn't replied to negative reviews
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Review summary
Storm Internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable.
✨
Based on reviews, created with AISee what reviewers are saying
Prompt and helpful.
Prompt and helpful.
Speed of response
Speed of response
Always excellent service
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.storminternet.co.uk
All reviews
125 total • Write a review
Showing 11 - 20 of 121 reviews
MA
Storminternet Support…
They were able to fix the issue that I had with my website very rapidly.
Date of experience: September 20, 2024
H
Hannah
US
AVOID! No care for current customers
Have been on a server with storm for years and never any issues. Now suddenly issues with our booking system, to be told it's because we're on a shared server (which they no longer offer to new customers) alongside many other websites/ systems and the capacity isn't high enough for us all. Only option given is upgrade to a private server with them at around £250+ a month! Current customers have been screwed over by this, why put us all on a server that's clearly not large enough anymore (but once was), just to push us to spend more for a functioning site? Safe to say we've switched servers to a different provider that's cost us much less and is super speedy as we were reluctant to pay STORM any more money after the little customer care we received.
Date of experience: September 20, 2024
M
Matt
US
I've been using Storm Internet since 2010!
I've been using Storm Internet with various clients since around about 2010. I'm not massively technical myself (I get by...) and having the expertise & support they have provided over the years has made my life that much easier. I have learnt a lot too but their assistance with a server migration and some recently hacked websites has been invaluable. Thank you Storm! I can't recommend you & your team highly enough! :)
Date of experience: July 31, 2024
PA
Quick and friendly response
Quick and friendly response
Date of experience: July 8, 2024
MB
Sam did a fabulous job today in helping…
Sam did a fabulous job today in helping with a major SQL Update. Over many years, I have found that he always does a great job.
Date of experience: June 30, 2024
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