Review summary

Sportsdirect.com has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

R
I paid for next day delivery as we…

I paid for next day delivery as we needed shoes quickly for a school event. The courier couldn't deliver and has now said two days from now which is useless. One day would be alright but for no reason two days later is the reason amazon is doing so well. I now find that there is no customer service. Just somewhere to put questions and get generic answers. This is why one company has taken over the online shopping and I should have gone with the herd.

Great communication

Great communication, fast delivery. My husband loves the shorts.

Paid for item at 8:30 the night before…

Paid for item at 8:30 the night before and received the next day excellent service.

The golf clubs ordered

The golf clubs ordered. Confirmation follows with expected delivery date 9th July. Approximately one week. I received an email three days after my order, confirming the clubs will be delivered four days earlier than expected. Absolutely delighted. Excellent customer service.

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All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
E
1 out of 5 stars

Box is damaged and torn and this was…

Box is damaged and torn and this was meant to be a present. Very disappointed. I want to return it and get a full refund. Not in good enough condition to give as a gift- looks like it is second hand! Dreadful

Date of experience: July 5, 2025

RJ
1 out of 5 stars

One item out of two that I ordered was…

One item out of two that I ordered was in the wrong colour. I believe this was deliberate knowing items so low in price are usually not returned. The wrong item I received was Fugly. I'll wear them around the house only.

Date of experience: July 5, 2025

JO
1 out of 5 stars

Payed for next day delivery and taken a…

Payed for next day delivery and taken a day off work for my parcel to not arrive

Date of experience: July 5, 2025

LM
2 out of 5 stars

Sports Direct should change the useless…

Sports Direct should change the useless courier firm they use! 'Evri' are useless, the miscommunication regarding either delivery or returns, is annoying! On the delivery side, they send emails giving a date and time frame window, but don't show up! When returning an item, they don't collect on the day they state, or at the time they state!! In my opinion, sports direct should use a different delivery / pick-up firm, to enhance their performance to on-line customers! I just hope the refund goes okay following my item being returned!!

Date of experience: July 5, 2025

N
5 out of 5 stars

Just what I was looking for

Just what I was looking for, great product, half price, quick delivery

Date of experience: July 5, 2025

F
5 out of 5 stars

Très satisfait de la commande

Très satisfait de la commande. Produit conforme à la description et livré dans les délais. J'avais déjà passé la commande quand j'ai lu les avis et j'étais très inquiet à leur lecture. Je pense même que je n'aurais pas passé commande et j'ai même envisagé de l'annuler. Je m'attendais au pire. Ben non, tout a été parfait, comme quoi, des fois....

Date of experience: July 5, 2025

نا
1 out of 5 stars

The size is not correct

The size is not correct

Date of experience: July 5, 2025

DS
1 out of 5 stars

Do not use bought a pair of skechers…

Do not use bought a pair of skechers trainers after 3 months of wear and tear the stitching is coming away but according to get the label it's my fault for wearing them but trainers bought through sports direct

Date of experience: July 5, 2025

KD
1 out of 5 stars

Daylight robbery

Order not received and no updates as to when I can expect delivery. Very disappointing.

Date of experience: July 5, 2025

G

GR

US

1 out of 5 stars

Next day delivery lie

Paid for next day delivery as kids needed a pair of trainers for holiday only to get an email the next day saying it wont be delivered. Happy to take the extra money for a service that wont happen but offer no refund. Don't waste your money.

Date of experience: July 5, 2025

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