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Sportsdirect.com has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
I paid for next day delivery as we needed shoes quickly for a school event. The courier couldn't deliver and has now said two days from now which is useless. One day would be alright but for no reason two days later is the reason amazon is doing so well. I now find that there is no customer service. Just somewhere to put questions and get generic answers. This is why one company has taken over the online shopping and I should have gone with the herd.
Great communication, fast delivery. My husband loves the shorts.
Paid for item at 8:30 the night before and received the next day excellent service.
The golf clubs ordered. Confirmation follows with expected delivery date 9th July. Approximately one week. I received an email three days after my order, confirming the clubs will be delivered four days earlier than expected. Absolutely delighted. Excellent customer service.
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www.sportsdirect.com100 total • Write a review
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Via een bestelling bij sportsworld een levering via Sportsdirect Den haag ontvangen. Deze wil ik retourneren. Op de site staat 4.99 kosten, maar bij selecteren moet ik bijna 17 euro betalen. Kan nergens een mail of telefoonnummer vinden. Wordt aan het lijntje gehouden en kan dus niet retourneren. Wat een slechte service.
Date of experience: July 4, 2025
Not received, ordered 2 weeks ago, latest delivery 1 July. Order appears stuck with courier and both Sports Direct and Evri chat bots say wait longer. Need better systems and problem recovery service.
Date of experience: July 4, 2025
I paid extra for next day delivery because I needed the item before going on holiday — but it’s been delayed and still hasn’t arrived. Totally unacceptable. If you offer next day delivery at an extra cost, it should be guaranteed. Really disappointed with this service.
Date of experience: July 4, 2025
Paid £9.99 for next day delivery. On Wednesday 2nd, still not been recieved at EVRI on 4th July at 0930am. Not only are you charging way over the price for a service you are not committing too, however I am now without an outfit for my night out
Date of experience: July 4, 2025
Easy to place order and quick delivery. Good selection and great value:
Date of experience: July 4, 2025
