Name: Sports Tech Customer Reviews
Creator: CrowdTrust

CrowdTrust overview102 customer reviews

Gordon Turnbull

1 review

Jun 21, 2021

Sportstech ESX500

Sportstech ESX500 I did not want to write a review to early and tempt fate as Sportstech equipment receive some negative reviews! It’s just under 3 months since my Sportech ESX500 exercise bike was delivered so thought it was time to write a review. The bike did not arrive when promised and was actually a month late. However, the support staff did try to keep me updated and even offered a refund. When the bike did arrive it came with the dreaded European 2 pin plug on the power supply. Sportstech were very good and said that they would pay for an adapter if I sent them the invoice. So I ordered on Amazon and sent a screenshot of the order. The adapter arrived the next day and the money was credited to my credit card shortly after. As the power supply has a rating of 190 – 240 volts a shaver adapter will also work. The bike itself is good with a smooth quite cycle movement. The display is large and clear and does remember the settings when power is switched off (I’m sure someone complained somewhere that the settings were lost when the power is switched off). We have not been able to use the programs yet as go from little resistance to almost impossible. This is something I may get used to. I do a lot of road cycling so thought my legs are fairly strong. Obviously not strong enough. The seat post did slip a couple of times as it was difficult to align the screw with the hole. It would be better if the seat could be adjusted with a pull out/spring in device. My wife said that there was a clunking from the pedals but I suspect it is the seat post as there is a slight side to side movement. Overall I’m very pleased with the purchase and its used by 3 adults.. There appears to be a world shortage of exercise equipment and suspect Sportstech are in the same situation as other companies who don’t know when shipments are going to be delivered. I’m giving 4 rather than 5 stars due to the delivery issue. I would have bought their cross trainer, but the delivery lead time was too long.

Report

Month	Average	Reviews
Dec 24	5.0	1
Jan 25	—	0
Feb 25	—	0
Mar 25	—	0
Apr 25	—	0
May 25	5.0	1
Jun 25	—	0
Jul 25	5.0	1

Sports Tech reviews & trust report

Sports Tech has a mixed customer experience.

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Top praiseof 46 positive reviews

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Customer reviews (102)

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Sportstech ESX500

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My order never arrived

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Effective muscle training

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