Sports Tech
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Sports Tech / Innovamaxx
Sports Tech / Innovamaxx Avoid avoid avoid! Five and a half months of pure frustration! Beware, there is absolutely no intention by this company to repair any product that goes faulty. We acquired a F31 treadmill from the UK in October 2020. We reported a faulty console in November 2020. When running the treadmill in Dec 2020, the belt split because it is positioned too close to the lower frame which has a sharp edge and reported this issue in late Dec 2020. We have been trying to get the Treadmill replaced or refunded since Jan 2021. We have received absolutely little or no meaningful response from SportTech/INNOVAMAXX except a few promises to revert and provide packaging to collect which have not materialised. The company offered to refund of £50 against the £620 we paid for a defective/faulty product which is totally unacceptable. We have requested the name of a senior manager and not received a response. Still awaiting collection for repair only to get false promises of courier will contact you in a few days.