Great customer service
Recently bought treadmills for our chain of gyms, customer service staff did a great job knowing exactly what we needed and worked within our budget really well.

CrowdTrust is a review platform designed to facilitate consumer feedback and enhance transparency in various industries. By allowing users to share their experiences and opinions about products and services, the company helps potential customers make informed decisions based on real user insights. Targeting businesses across multiple sectors, CrowdTrust empowers companies to build their reputation by engaging with customer reviews and addressing concerns. The platform serves as a valuable resource for consumers seeking credible information before making purchases, fostering a community of trust and accountability in the marketplace. With its user-friendly interface, CrowdTrust aims to streamline the review process, making it accessible for everyone.
Sports Tech receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include sportstech, good, equipment, sports.
Critical feedback often cites company, treadmill, customer, after. Overall sentiment is balanced at 2.8 stars based on 102 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 102 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
“We all know its hard to find a decent garage that you can trust, one to do the job right and secondly not to pull you...”
“The customer service is absolutely shocking”
102 reviews of Sports Tech. Filter by what matters to you.
Recently bought treadmills for our chain of gyms, customer service staff did a great job knowing exactly what we needed and worked within our budget really well.
Sportstech ESX500 I did not want to write a review to early and tempt fate as Sportstech equipment receive some negative reviews! It’s just under 3 months since my Sportech ESX500 exercise bike was delivered so thought it was time to write a review. The bike did not arrive when promised and was actually a month late. However, the support staff did try to keep me updated and even offered a refund. When the bike did arrive it came with the dreaded European 2 pin plug on the power supply. Sportstech were very good and said that they would pay for an adapter if I sent them the invoice. So I ordered on Amazon and sent a screenshot of the order. The adapter arrived the next day and the money was credited to my credit card shortly after. As the power supply has a rating of 190 – 240 volts a shaver adapter will also work. The bike itself is good with a smooth quite cycle movement. The display is large and clear and does remember the settings when power is switched off (I’m sure someone complained somewhere that the settings were lost when the power is switched off). We have not been able to use the programs yet as go from little resistance to almost impossible. This is something I may get used to. I do a lot of road cycling so thought my legs are fairly strong. Obviously not strong enough. The seat post did slip a couple of times as it was difficult to align the screw with the hole. It would be better if the seat could be adjusted with a pull out/spring in device. My wife said that there was a clunking from the pedals but I suspect it is the seat post as there is a slight side to side movement. Overall I’m very pleased with the purchase and its used by 3 adults.. There appears to be a world shortage of exercise equipment and suspect Sportstech are in the same situation as other companies who don’t know when shipments are going to be delivered. I’m giving 4 rather than 5 stars due to the delivery issue. I would have bought their cross trainer, but the delivery lead time was too long.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 53% are 1–2★.
There's been a lot of bad reviews about Sportstech recently so I just wanted to come on and share my positive experience with the company. I ordered the FX300 treadmill and was really worried after I ordered, after coming on here and seeing such bad reviews. However the treadmill is fantastic and really sleek and compact. It took about three to four weeks to arrive which is longer than they state on their website but this is because it was delivered by XDP, who in my opinion are a terrible courier service. I found Sportstech customer service pretty good when I asked for updates on my order. The only downside of the treadmill is that it came with a European plug but this wasnt an issue as we ordered a EU to UK adapter off Amazon.
CrowdTrust is a review platform designed to facilitate consumer feedback and enhance transparency in various industries. By allowing users to share their experiences and opinions about products and services, the company helps potential customers make informed decisions based on real user insights. Targeting businesses across multiple sectors, CrowdTrust empowers companies to build their reputation by engaging with customer reviews and addressing concerns. The platform serves as a valuable resource for consumers seeking credible information before making purchases, fostering a community of trust and accountability in the marketplace. With its user-friendly interface, CrowdTrust aims to streamline the review process, making it accessible for everyone.
This profile hasn't been claimed by the business owner.