Sports Tech
Read all reviews for Sports Tech →
Save Your Money - Do NOT Buy from these Sellers.
1 star is too good for this supplier. New F10 Treadmill and SX100 Speedbike My order was placed on the 19th June 2020 where payment was taken immediately, in total just over £800 During the COVID-19 lockdown delays were anticipated by me with regards to delivery but there was no need for the seller to take payment for the goods until they had actually been despatched to me. I received the F10 Treadmill on the 14th July 2020. I wrote to the seller informing them that there was damage to the handlebars in two areas the day after delivery when it had been unpacked and built up. The treadmill was supplied in the UK with a European plug fitted - all domestic electrical appliances sold in the UK, in accordance with the Plugs and Sockets etc. (Safety) Regulations 1994, are required to have a BS1363 plug or conversion plug fitted. The SX100 Speedbike was delivered on the 16th July 2020, when it was unpacked there was a massive slice through the centre of the saddle, I again wrote to the seller on the same date informing them of the issues with this item. The seller did not respond to my emails until the 1st August 2020 where they acknowledged responsibility for the issues and requested parts numbers, they also asked for a diagram of where the handlebars and seat were located on the machines! Further information and pictures were sent back to the seller on the 2nd August 2020. Pay Pal rejected my claim for a refund but I made a section 75 claim with my credit card company whom upheld my complaint and refunded the full amount. Given the level of bad reviews I am surprised that a company such as PayPal continue to be associated with this supplier and that they continue to support them by offering their payment gateway services to them, this does not reflect well on PayPal as a company either.