Spaceships Rentals was a campervan and motorhome rental company operating in the UK and Europe, providing customers with the means to explore diverse landscapes and attractions at their own pace. The company catered to travelers seeking an adventurous road trip experience, offering a fleet of vehicles designed for comfort and convenience. Customers included families, couples, and solo travelers looking for flexible travel options across the UK and European destinations.
In October 2025, Spaceships Rentals ceased its operations in the UK market, transitioning its focus to travel content through a dedicated road trip blog. This content aims to inspire and guide travelers with tips and itineraries for exploring the UK and Europe, ensuring that the spirit of adventure continues for its audience. The company retains a presence in New Zealand and Australia, continuing to provide campervan hire services in those regions.
Spaceships Rentals (UK & Europe) has a positive customer experience.
Spaceships Rentals garners a mixed response from customers, with a notable 72% positive sentiment. Many reviewers praise the service and the quality of the motorhomes, highlighting enjoyable experiences exploring Scotland in well-equipped vehicles like the VW Caddy.
Read full summaryShow less
Positive feedback often mentions the comfort and cleanliness of the campers, as well as helpful staff during the booking process. However, critical reviews raise significant concerns about vehicle maintenance, with reports of issues such as malfunctioning air conditioning, poor tire conditions, and dirty interiors. Some customers describe their experiences as stressful due to unprofessional service and vehicle safety concerns. Overall, while many enjoy their adventures with Spaceships Rentals, the company faces serious criticism regarding vehicle quality and reliability.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
163
100%
+0.8
● Low
4.0 / 5 overall
=
163 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.0▲ 0.8
12-month avg
3.6
All-time
4.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.3
4
Sep 24
5.0
2
Oct 24
4.0
2
Nov 24
—
0
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
2.0
1
Mar 25
—
0
Apr 25
3.7
3
May 25
4.5
4
Jun 25
3.8
4
Jul 25
3.8
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 163 most recent reviews.
Top praiseof 118 positive reviews
Customer service36%
42 mentions
Easy to use32%
38 mentions
Prices & value19%
22 mentions
Fast & efficient18%
21 mentions
“Very good customer service and quick responses”
On “Customer service” · Jul 8, 2025
Top complaintsof 33 negative reviews
Customer service45%
15 mentions
Returns33%
11 mentions
Payment issues30%
10 mentions
Refund24%
8 mentions
“NOT SAFE
VERY BAD CUSTOMER SERVICE”
On “Customer service” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
Very unreliable company, I wouldn’t recommend it to anyone.
I had a breakdown on my second night with the campervan and nobody from Spaceshiprentals helped me. I had to calla local mechanic and pay for it myself even though I had a breakdown cover with Spaceshipsrentals.
Nobody never returned my calls or replied my emails.
Spacehips Down Under vs Spacehips UK - BEWARE
Spacehips Down Under seems to be a good choice. But beware of Spaceships UK. Never trust them. They completely fooled us. Promised to help etc etc. But never fulfilled any promise, only produced trouble. Be careful!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Spaceships Rentals was a campervan and motorhome rental company operating in the UK and Europe, providing customers with the means to explore diverse landscapes and attractions at their own pace. The company catered to travelers seeking an adventurous road trip experience, offering a fleet of vehicles designed for comfort and convenience. Customers included families, couples, and solo travelers looking for flexible travel options across the UK and European destinations.
In October 2025, Spaceships Rentals ceased its operations in the UK market, transitioning its focus to travel content through a dedicated road trip blog. This content aims to inspire and guide travelers with tips and itineraries for exploring the UK and Europe, ensuring that the spirit of adventure continues for its audience. The company retains a presence in New Zealand and Australia, continuing to provide campervan hire services in those regions.