Never received e-mail with code
Never received e-mail with code - had to login to website and retrieve details from invoice. Second, no explanation of how to download Norton Software - it would help if a link is included in the "instant' product
Software Site is a computer and software business that likely provides software-related products and services. The company may offer software development, distribution, or support services to individuals and businesses. As a technology-focused entity, Software Site appears to operate within the broader computer software industry.
Reviewers consistently report positive experiences with Software Site. Customers often highlight service, product, easy, good.
A minority mention drawbacks around software, download, kaspersky, look. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 2 |
| Oct 24 | 4.0 | 6 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.7 | 6 |
| Feb 25 | 4.5 | 2 |
| Mar 25 | 4.4 | 8 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 4 |
| Jun 25 | 4.0 | 5 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fast and reliable ordering process”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Software SiteThis company | 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | +6% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Software Site is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.4).
60 reviews of Software Site. Filter by what matters to you.
Quick answers to the questions people ask most.
We offer a wide range of software including operating systems, productivity suites, security software, design tools, and business applications. Our inventory covers both individual licenses and enterprise solutions from major publishers like Microsoft, Adobe, and Autodesk.
Yes, we offer basic installation support and troubleshooting assistance for all software purchased through our site. For advanced technical issues, we can connect you with the software publisher's dedicated support team.
Our online store is available 24/7 for browsing and purchasing. Our customer service team is available Monday through Friday from 9 AM to 6 PM EST, and Saturday from 10 AM to 4 PM EST.
Most software is delivered digitally via email with download links and license keys within 24 hours of purchase. Physical software packages are shipped via standard or expedited shipping options based on your preference.
We offer a 30-day return policy for unopened physical software and unused digital licenses. Returns must be in original condition with all components and documentation included.
Yes, we provide special pricing for students, educators, and educational institutions with valid credentials. We also offer volume licensing discounts for businesses purchasing multiple licenses of the same software.
You can reach our customer service team via phone at 1-800-SOFTWARE, email at [email protected], or through our live chat feature on the website. We typically respond to emails within 4-6 hours during business days.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, all software sold on our site consists of genuine, authorized licenses directly from publishers or authorized distributors. We are a certified reseller and all products come with valid proof of purchase and licensing documentation.
Upgrade options depend on the specific software and publisher policies. Many publishers offer upgrade pricing for existing customers, and we can help facilitate these upgrades or provide information about upgrade paths.
We accept orders from most countries worldwide, though some software may have regional licensing restrictions. International customers are responsible for any applicable customs duties or taxes in their country.
Software Site is a computer and software business that likely provides software-related products and services. The company may offer software development, distribution, or support services to individuals and businesses. As a technology-focused entity, Software Site appears to operate within the broader computer software industry.
This profile hasn't been claimed by the business owner.