My download link did not work
My download link did not work. Also no reply to my support request in the support chat window and the phone is disconnected.
SOFTWAREHUBS® appears to be a technology company operating in the computer and software sector. The business likely provides software solutions, development services, or technology consulting to clients. As indicated by its registered trademark status, SOFTWAREHUBS® has established itself as a branded entity in the software industry.
Reviewers frequently report negative experiences with SOFTWAREHUBS®, citing customer pain points more often than praise. Common complaints include download, link, number, phone.
A smaller set of reviewers mention positives such as great, software, time, service. Overall sentiment is predominantly negative based on 60 reviews and an average rating of 2.0 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 60 | 100% | -0.8 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.3 | 4 |
| Mar 25 | 2.7 | 11 |
| Apr 25 | 2.5 | 13 |
| May 25 | 1.7 | 10 |
| Jun 25 | 1.8 | 5 |
| Jul 25 | 2.1 | 7 |
| Aug 25 | 1.0 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fast service and excellent prices and Great place to buy Software”
“My download link did not work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
SOFTWAREHUBS®This company | 2.0 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: SOFTWAREHUBS® is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 1.6).
60 reviews of SOFTWAREHUBS®. Filter by what matters to you.
My download link did not work. Also no reply to my support request in the support chat window and the phone is disconnected.
Scam. Selling Office Professional 2024 without valid license. "Cannot activate because you have actuated up to the limit of your multiple account Activation Key"
Ordered Adobe software and received a verification code that didn’t work. Have emailed several times—to Orders and Help addresses…..no response. Tried to call—phone disconnected.
Ordered Office home 2024 from Softwarehubs.com on Thursday. Both the email link and the download now link on their website were invalid. I have sent multiple emails and now have been chatting with someone for an hour. I received ZERO response from the techsupport email. I've received minimal response on the techsupport chat. This place is a toatl scam. Ignore the 5 or 4 star reviews those are fake. The 1 star reviews are legit. AVOID THIS SCAM. Credit card dispute here I come.
Quick answers to the questions people ask most.
SOFTWAREHUBS® provides comprehensive computer and software solutions including software development, IT consulting, system integration, and technical support services. We specialize in custom software applications, database management, and enterprise solutions for businesses of all sizes.
Our standard business hours are Monday through Friday, 9:00 AM to 6:00 PM. We also offer extended support hours and emergency services for critical business applications by appointment.
You can reach us through our main phone line, email support, or by submitting a ticket through our online portal. Our technical support team typically responds to inquiries within 24 hours during business days.
Yes, we offer both on-site and remote services depending on your needs. On-site visits are available for system installations, network setup, and complex troubleshooting that requires physical presence.
We develop custom business applications, web-based solutions, mobile apps, and enterprise software systems. Our expertise includes database applications, e-commerce platforms, and industry-specific software solutions.
Yes, we provide comprehensive training sessions for all custom software we develop, along with detailed user manuals and documentation. Training can be conducted on-site or remotely based on your preference.
Our pricing varies based on project scope, complexity, and timeline requirements. We offer both fixed-price project quotes and hourly consulting rates, with detailed estimates provided after initial consultation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ordered MS365 family and was immediately sent a link for the key. Unfortunately, the link is to a non-functional web page. 1) On the website, they list two different phone numbers and neither one works 2) Sent an email to the help contact - no reply 3) Sent the online form - no reply Had to file a dispute with my credit card.
crooks. fake site. never responds. never received any codes.
Same as other reviewers: Does not appear to be a legitimate company in any way other than they will process your payment and send you emails. The chat bot is not helpful and provides an invalid phone number. The contact number on the website is invalid. The link to download the software just takes you back to the main web page. Wished I had done my normal research before buying from them. Now have to dispute the charges by contacting my credit card company.
Guy promised me freepik on my email but instead I got a group buy tool with freepik image downloader and that doesn't work either. So totally worthless
Download link does not work. No one responds on chat even though it says someone will answer promptly. The phone number on the website does not work. No one replies to emails. They send you emails and take your payment, but that's it. Do not purchase from this company. Appears to be a scam.
I just got fleeced by these scammers. Bought, or tried to buy a copy of Acrobat from them. The phone number on the website is fake, customer service does not respond. The download link is broken. The address may also be fake. Google maps shows a parking lot where 30 North Gould should be. I didn't do my normal research, now I need to go talk with my bank. Its possible - I hope - they are legit. I'll check email again tomorrow, see if they send a download code. If so, 3+ stars. But for now, I've frozen the card. If legit, why would it take so long to verify credit card payment when every other retailer does it in seconds?
Does not appear to be a legitimate company in any way other than they will process your payment and send you emails. The chat bot is not helpful and provides an invalid phone number. The contact number on the website is invalid. The link to download the software just takes you back to the main web page. Very much wished I had done my normal research before buying from them. Now have to dispute the charges by contacting my credit card company.
I would give them zero stars if that was an option. The software was not a actual install. it was a download link that installed the subscription of office. You do not need a license code for that. it kept telling me I had an error that needed repaired and wanted me to log into my account or create an account. I emailed several times for help. never got a reply. Tried the chat. No reply there either. went for the money back guarantee for defective software. no reply. I have the order in dispute now.
I purchased Adobe Acrobat Pro from Softwarehubs.com and activated the software. Within the first 90 days, Adobe turned off my license and said that the license was fraudulently issued and I need to contact the reseller. I reached out to Softwarehubs.com and they would not reply.
Does not appear to be a legitimate company in any way other than they will process your payment and send you emails. The chat bot is not helpful and provides an invalid phone number. The contact number on the website is invalid. The link to download the software just takes you back to the main web page. Very much wished I had done my normal research before buying from them. Now have to dispute the charges by contacting my credit card company.
The company has a web site with phone number listed that don't work. There Chat prompts are operated by an AI program that offers to connect you to a live person but the chat goes radio silent. I bought a program Adobe Acrobat Pro 2020 Lifetime License for my PC. When I loaded it I kept getting a configuration error which required me to uninstall and install the program again. Which I did twice and still didn't work. When I tried to call Soft Ware Hubs numbers on the web site the number didn't work. Emailed there help email three times and got responses to uninstall and reinstall the program which I explained was done and that I needed live support. Still no support or help. I'm not sure its a company that uses live people? Never heard from this since this incident only email at 11pm at night hardly an appropriate business time.
I never received the product
Yes, we offer various maintenance and support packages to ensure your software continues to operate efficiently. These include regular updates, bug fixes, and technical support with different service level agreements available.
We serve a wide range of industries including healthcare, finance, retail, manufacturing, and professional services. Our solutions are tailored to meet specific industry requirements and compliance standards.
Project timelines vary significantly based on complexity and requirements, ranging from a few weeks for simple applications to several months for enterprise systems. We provide detailed project timelines during the planning phase with regular milestone updates.
SOFTWAREHUBS® appears to be a technology company operating in the computer and software sector. The business likely provides software solutions, development services, or technology consulting to clients. As indicated by its registered trademark status, SOFTWAREHUBS® has established itself as a branded entity in the software industry.
This profile hasn't been claimed by the business owner.