Uncomplicated clear and easE for several years…
We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated
4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Live chat
Bring able to do live chat helped immensely, Neha was very helpful.
It was easy to follow and why change it…
It was easy to follow and why change it you are satisfied with the service offered
Easy to renew
Easy to renew
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.so.energy
All reviews
999 total • Write a review
Showing 811 - 820 of 995 reviews
DS
Have enjoyed you keeping me informed on…
Have enjoyed you keeping me informed on pricing .
Date of experience: May 25, 2025
MD
Satisfied Customer
Thank you I have been with SO Energy for sometime and most pleased Always explained the options and excellent service. Mrs M DonaldsonW
Date of experience: May 25, 2025
CL
Best Supplier
Great customer services with a very visible contact telephone number. Easiest company to deal with online.
Date of experience: May 25, 2025
SM
The worst utility company
The worst utility company. Customer service not trained in customer service. Been scammed by direct debit before so use standing orders with all utilities, these chumps keep harassing me over it despite my consistent payments over their payment plan requirements and despite being on the special needs register. Disgraceful no other utility company has behaved this way, all the others have simply facilitated things reasonably without any further issue.
Date of experience: May 25, 2025
GD
The bills are clear and well explained
The bills are clear and well explained. The recent smart meter installation went okay and the meter appears to be operating correctly.
Date of experience: May 25, 2025
RH
The process of submitting gas and…
The process of submitting gas and electricity meter readings is quick, easy and simple. All communications by So Energy are clear and my association with the company has been straightforward, and I especially like the fact my tarrif benefits from 100% renewable electricity.
Date of experience: May 25, 2025
MC
Great company
Great company. Always present the best offers.
Date of experience: May 25, 2025
MN
Good website detailing prices and…
Good website detailing prices and usage. I compared prices on Compare The Market and while CTM were cheaper for non-green energy, So Energy were a good bit cheaper for green energy.
Date of experience: May 25, 2025
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