Review summary

So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Uncomplicated clear and easE for several years…

We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated

JL
Live chat

Bring able to do live chat helped immensely, Neha was very helpful.

A
It was easy to follow and why change it…

It was easy to follow and why change it you are satisfied with the service offered

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All reviews

999 total • Write a review

Showing 771 - 780 of 995 reviews
cA
5 out of 5 stars

I was given clear information about the…

I was given clear information about the alternative tariffs available for the renewal of my SO energy supply. The person I dealt with was excellent polite with a good understanding of what you could offer Very pleased with the way the conversation went.

Date of experience: May 27, 2025

R
4 out of 5 stars

The young lady very helpful explained …

The young lady very helpful explained everything to me very polite a pleasure talking to her

Date of experience: May 27, 2025

Jh
5 out of 5 stars

Been with so energy for a number of…

Been with so energy for a number of years now and have never had a problem.they are easy to contact and always find an answer to your problem.theykeep you informed about your contract and your usage and have good advice on controlling your bills

Date of experience: May 27, 2025

M
5 out of 5 stars

Helping me to save money and my carbon…

Helping me to save money and my carbon footprint.

Date of experience: May 27, 2025

C
5 out of 5 stars

Because the man was polite and patient explaining everything

Because the man was polite as all so energy staff are normally.he had the patience to wait whilst I relayed everything being said to my husband too

Date of experience: May 27, 2025

I

Ian

US

5 out of 5 stars

Problem free service and communications

Problem free service and communications

Date of experience: May 27, 2025

K
5 out of 5 stars

They reminded me when my fixed rate was…

They reminded me when my fixed rate was up and offered really competitive prices to fix again. Such an easy process

Date of experience: May 27, 2025

S
5 out of 5 stars

Sales representative

Sales representative was very polite, knowledgeable, friendly and polite. My new tariff was sorted very quickly and it was one less thing to stress about. Thank you for the very efficient service :)

Date of experience: May 27, 2025

SG
5 out of 5 stars

Decent price and reliable to work with.

Decent price and reliable to work with.

Date of experience: May 27, 2025

c
3 out of 5 stars

I didn’t liked there were no options…

I didn’t liked there were no options for only gas as my property is for electricity top up while gas I pay monthly to your company and would like to have options for renewal next time.

Date of experience: May 26, 2025

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