Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

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All reviews

304 total • Write a review

Showing 281 - 290 of 300 reviews
CO
4 out of 5 stars

Helpful team

Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.

Date of experience: August 30, 2019

JM
5 out of 5 stars

Highly recommend Snellers!

I am so pleased with the service provided by Snellers. We have been renting through them for about 5 years. The initial move was fantastic, well organised. The whole team have been fantastic. The property is managed by them too , a special thank you to Isabella who has been amazing and so helpful. She is always a just a phone call away, responds quickly to emails and always follows up to ensure that the any work carried out is done properly. Highly recommend Snellers!

Date of experience: August 15, 2019

RH
4 out of 5 stars

Snellers did their best to support us…

Snellers did their best to support us through out our tenancy for over 7 years. Thank you very much for your hard work. Paul & Ruth Hayes

Date of experience: August 8, 2019

KN
5 out of 5 stars

Lisa Henderson was excellent at…

Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.

Date of experience: August 8, 2019

LM
5 out of 5 stars

Mrs Lisa Henderson helped my sister…

Mrs Lisa Henderson helped my sister settling in a fabulous apartment where she stayed for 6 years. I have no words to describe how professional Lisa has been during my sisters’ stay with Shnellers in Kingston and she attracted her to renew her tenancy two times. she is always smiley and polite. Great communicator with her costumers too.

Date of experience: August 7, 2019

RV
5 out of 5 stars

Lisa Henderson handled efficiently and…

Lisa Henderson handled efficiently and with a great sense of timing all kind of responsibilities during my stay with Shellers for the last 5 years. Also, she is the only reason I continued with the particular agency as she is very detail oriented with her job and always so friendly ! Definitely will miss working with such kind of people like Lisa ! Very happy collaborating with Shnellers overall.

Date of experience: August 7, 2019

JM
5 out of 5 stars

Matt is personable

Matt is personable, professional and engaging. A credit to Snellers!

Date of experience: August 5, 2019

RR
5 out of 5 stars

Snellers in Hampton Hill have been…

Snellers in Hampton Hill have been managing my property for several years now and always done an excellent job. Holly Maginot has just taken over the management of my property and had been really good - proactive and very responsive.

Date of experience: August 2, 2019

SD
5 out of 5 stars

Amazing service!

Since day 1 my project manager Bella Murton has made me feel at home & very well looked after. She contacted me straight away to introduce herself and to ensure I had settled in. I’ve since had a couple of repairs issues but each time Bella has been proactive by getting the issue sorted extremely quickly and keeping me updated throughout. Would definitely recommend Snellers, namely Bella

Date of experience: August 2, 2019

M
5 out of 5 stars

I feel very satisfied with the service…

I feel very satisfied with the service I get from the Snellers Hampton Hill office. Isabella Murton has been so helpful and knowledgeable in every aspect and I feel I get excellent value for money as nothing is ever too much trouble for Isabella and I feel my property in fully managed and myself and the tenants are very well looked after.

Date of experience: August 2, 2019

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