Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

Company details

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Contact info

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All reviews

304 total β€’ Write a review

Showing 271 - 280 of 300 reviews
JK
5 out of 5 stars

Clear communication. No problems

My contact at Snellers was Bella Murton. I was living in Canada whilst Bella coordinated the management of my property in England. I found her to be an excellent and clear communicator. Quick to answer emails and patient with me in regards to the time difference. It was a pleasure working with her and Snellers.

Date of experience: September 13, 2019

R
5 out of 5 stars

Matt has worked with me to ensure my experience with Snellers has been fantastic!

Matt is the best property manager ever! I am sure that who ever gets the pleasure to work with him will also share great feedback! He is very approachable and has always demonstrated that he has been happy to help out with communications, especially when required. We have had a period of developing the property to date and Matt managed my son (who is disabled) and my expectations to a very high standard. Thanks again! Rachel

Date of experience: September 13, 2019

M
5 out of 5 stars

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Holly Maingot, who has been a great property manager for us and just arranged for a wonderful new carpet, which had completely transformed the flat. Thank you!

Date of experience: September 13, 2019

GZ
5 out of 5 stars

Isabella

Isabella, my property manager is always really helpful and ready to assist me. Could not recommend her more!

Date of experience: September 11, 2019

M
5 out of 5 stars

Bella is a fantastic asset to Snellers

Bella is a fantastic asset to Snellers. I can go to her with any query, big or small and she totally puts my mind to rest. She always lets me know what's going on, if there are any issues or any changes to appointments. Keep up the great work. Michelle

Date of experience: September 11, 2019

G
5 out of 5 stars

As many have said Bella is great asset…

As many have said Bella is a great asset to the Snellers team, who are all very helpful also.

Date of experience: September 6, 2019

JK
5 out of 5 stars

Isabella Murton is truly a credit to…

Isabella Murton is truly a credit to the company. She is always really helpful and efficient, and nothing is too much trouble. Excellent service!

Date of experience: September 4, 2019

DC
5 out of 5 stars

I'm really happy with Snellers as my letting agent

I'm really happy with Snellers as my letting agent. Charlotte Nugent, my property manager, is brilliant at dealing with any problems and always replies to emails and phone calls very quickly. She is always friendly, helpful, professional and a pleasure to deal with.

Date of experience: September 1, 2019

JN
4 out of 5 stars

I've been with Snellers' Twickenham…

I've been with Snellers' Twickenham branch for a few years now and they're always super-quick to answer any issues I have with my rental flat - no complaints from me! Extra kudos to Charlotte Nugent for always answering emails in record time.

Date of experience: August 30, 2019

AM
5 out of 5 stars

Great service!

Lisa our property manager was really helpful throughout our tenancy and was so quick at sorting our deposit refund. Would rent through Snellers again!

Date of experience: August 30, 2019

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