Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
4.7
Excellent
304 reviews
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Review summary
Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service
Great professional service from George and Gareth who put the client first.
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Company details
Information provided by various external sources
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Contact info
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Website
www.snellers.co.uk
All reviews
304 total β’ Write a review
Showing 11 - 20 of 300 reviews
SE
Excellent Support from Sophie Sheppard
Excellent Support from Sophie Sheppard Iβve had a very positive experience with Sophie Sheppard. She has been incredibly helpful, responsive, and understanding throughout a difficult situation with my property. Sophie helped reach a fair resolution regarding an unexpected situation. Her communication has always been clear and professional, and I really appreciate her dedication to ensuring I felt comfortable and supported in my home. Highly recommended!
Date of experience: May 9, 2025
D
Donald
US
I have a good tenant
I have a good tenant, who pays the rent on time, so I want to keep them happy. Unfortunately, they are not hesitant about reporting every little detail of "things that need to be done". I am so pleased to have someone like Sophie Sheppard who can sort thins out and keep the tenant happy.
Date of experience: May 9, 2025
SA
Anna Harrison and her team
Anna Harrison and her team have been looking after my properties for a number of years now successfully managing change of tenancies and handling a multitude of queries and day to day problems. It puts my mind at rest that these properties are managed efficiently and that I am kept informed of all the various matters.
Date of experience: May 5, 2025
KK
Absolute professionals β¦
I canβt thank Anna Harrison and Sophie Shepard in the tenancy management department enough for all their help. Their polite, courteous manner and incredible professionalism is second to none. Probably the best in the business and I would highly recommend them to manage your property. Thanks again Snellers.
Date of experience: May 2, 2025
MM
Sophie is pleasant
Sophie is pleasant, efficient, helpful and responds quickly to enquiries.
Date of experience: April 25, 2025
EB
I have been renting my house throughβ¦
I have been renting my house through Snellers for many years. For the last couple of years I have corresponded with Sophie Sheppard on a number of occasions. She has always been extremely helpful and professional. Snellers is lucky to have her.
Date of experience: April 24, 2025
FE
Helpful
Sophie always responds quickly to messages; and she is polite and friendly and helpful. She is a credit to Snellers lettings department.
Date of experience: April 23, 2025
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