Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

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All reviews

304 total • Write a review

Showing 161 - 170 of 300 reviews
KD
1 out of 5 stars

Do not trust this agency

Do not trust this agency. Their reviews are fake, and they force you to write a review. Fake ads, and pretty much useless. Last time I rang at the office, they told me to speak to landlord. It is not going to solve the neighbourhood issues in the flat. Point is the place was advertised with a bed and QUIET! It is just a mental place. Sarah Tranter is also a lying robot - she does not reply to her emails same as her colleagues.

Date of experience: April 30, 2023

E

Ela

US

5 out of 5 stars

Fantastic Service - Twickenham

Especially Kristopher was a pleasure to meet—outstanding service, honest insights about the property market, and a very down-to-earth approach; we couldn't imagine a better agent. Also worth mentioning is Kieron, who ensured that we are satisfied with the overall experience. He has been very professional, efficient and attentive to details, and we really appreciate his help with all documentation. Great team, very considerable and generous, excellent service, highly recommended.

Date of experience: March 27, 2023

LH
5 out of 5 stars

Gabriel Banner was our agent and he was…

Gabriel Banner was our agent and he was extremely professional and helpful. He is a credit to snellers and he would certainly be my first point of contact for any future letting or selling needs i nay have. Thanks Gabe😀

Date of experience: March 22, 2023

SH
1 out of 5 stars

Please stop harassing us

We have a ‘to let’ sign outside our house. Apparently that means this estate agent can post three letters through our door in the space of 24 hours, one of them asking we call them to discuss the sale. We are not dealing with this estate agent and, for the record, will not do so in future. We have a sign on the door saying ‘No junk Mail’ and another sign saying please do not knock because we have a newborn baby. The letter box makes a very loud noise, and knocking on the door just after you have posted a letter which says ‘sorry we missed you’ is just rude. The fact that they can’t read (or choose to ignore?) either sign makes me very concerned about their ability to sell a house. Please stop harassing us. We already have representation for selling our house. Thank you.

Date of experience: March 22, 2023

AT
5 out of 5 stars

Excellent service for the sale of my flat.

I was very pleased with the way Snellers handled the sale of my flat. Martin, the agent, was very easy to deal with, always being friendly, helpful, and professional. He dealt with one or two difficult situations with calm and brought to bear his obvious experience. He remained on top of the details, and dealt well with the buyer. I would highly recommend Snellers.

Date of experience: August 20, 2022

DG
5 out of 5 stars

The service we received from Snellers…

The service we received from Snellers has been nothing short of EXCELLENT. Robert and Marcus gave us their undivided help and attention in gathering the necessary paperwork etc... to secure our rented accommodation. They were on the case 24/7 and deal sealed within a week. We cannot wait to move in! Massive THANK YOU Snellers!!! Daniella and Claudia

Date of experience: June 1, 2022

KC
5 out of 5 stars

Marcus has been a fantastic broker in…

Marcus has been a fantastic broker in securing a tenant for our buy to let property in St Margaret’s. He has been professional, personal and attentive to our needs and timelines. Would definitely recommend him in the pursuit of getting the job done!

Date of experience: April 8, 2022

MA
4 out of 5 stars

Honest support

I viewed a studio flat and Marcos provided me with honest support and information. thanks for that.

Date of experience: April 8, 2022

CH
4 out of 5 stars

Helped us find the ideal place

Marcos helped us find the ideal place. We‘ve been looking for quite a while and Snellers really took our comments on what we are looking for on board.

Date of experience: March 22, 2022

E

Ema

US

5 out of 5 stars

Highly recommend

We managed to secure our letting in a week. The process was really smooth and Marcos was really helpful throughout the process. We couldn’t see the property in the first place however they happily managed to fix a viewing afterwards. Highly recommend!

Date of experience: March 21, 2022

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