Snap Rentals

4.747241725175527 out of 5 stars
4.7
Excellent997 reviews

TrustScore

4.7
4.747241725175527 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
85
3 out of 5 stars
26
2 out of 5 stars
9
1 out of 5 stars
22
997 reviews in total

Review summary

Snap Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service

Great service, quality vehicle, easy processes.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

BEST EXPERIENCE

BEST EXPERIENCE This was our first time booking with them & the process was so simple & they delivered with amazing ser...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Car was great

Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get trans...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great wee car and adequate service

Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was...Read more

0
0
🔥 High engagement

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Filter by rating:
Ronald
Ronald
1 reviews
5 months ago
4 out of 5 stars

easy pick up and drop off

easy pick up and drop off. simple, no problems communicating and polite.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Awesome service

Fast no hassles friendly staff nice car

Helpful?
Ryan
Ryan
1 reviews
5 months ago
5 out of 5 stars

Was good car

Was good car. No issues at all.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great and easy service

Great and easy service. Free shuttle service to and from airport. Directions are clear, Staff are super friendly, check in process very straight forward and fast. Cost of the rental for 6 days definitely moneys worth. Will definitely book through them again on my return

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customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great shuttle service.

Great shuttle service.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy fast and convenient

Easy fast and convenient

Helpful?
Mel
Mel
1 reviews
5 months ago
5 out of 5 stars

Highly recommended

There was no wait time for the shuttle. All staff were super helpful and friendly! Car was clean and ready.

Helpful?
Dib
Dib
1 reviews
5 months ago
5 out of 5 stars

Hassle free

Snap Rentals made everything hassle-free, from the day I picked up the car to the moment I returned it. Fast, smooth, and incredibly easy!

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Corynne
Corynne
1 reviews
5 months ago
5 out of 5 stars

Snap rentals were so friendly and easy to deal with

Snap rentals were so friendly and easy to deal with and also the cheapest ! Shuttle was there to take me to the airport straight away on pick up and delivery, the whole process was stress free.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great customer service

Great customer service, affordable prices and quick

Helpful?
Edward
Edward
1 reviews
5 months ago
5 out of 5 stars

Staff was friendly and helpful will…

Staff was friendly and helpful will recommend easy.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Easy to book

Easy to book, quick collection and return

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Amazing experience at snap rentals

Amazing experience at snap rentals. Cant wait to use their service again. Everything was extremely smooth and even though i booked my car a different location they managed to arrange a car for me. Great service!

Helpful?
MAUDE
MAUDE
1 reviews
5 months ago
5 out of 5 stars

Great option for renting at Auckland Airport

Loved my Snap experience - a 10 min walk from Akld domestic terminal (though they do have shuttle as well). Good value for money, nice weekend car and lovely service

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Katie
Katie
1 reviews
5 months ago
5 out of 5 stars

Snap Rentals were great

Snap Rentals were great. Super quick pick-up from the airport to the their office. Easy check-in to get the car. Car was super clean and a great price. Would happily recommend and use them again in the future. Thanks Snap!

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great price

Great price. Clean car. Easy to book. Easy shuttle service to and from domestic terminal. Friendly staff.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Great price great service

Great price great service

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Quick & Easy pick-up

Quick & Easy pick-up. Staff were amazing and helpful

Helpful?
Natasha
Natasha
1 reviews
5 months ago
5 out of 5 stars

What all round great experience

Was all round great experience

Helpful?
Bree Roberson
Bree Roberson
1 reviews
5 months ago
4 out of 5 stars

Got us to where we needed to go

Car was a little too small for our needs even though we ordered a compact SUV. Was not super comfortable. There was one person working in the office, but 5 or 6 desks. Bottom line is we didn’t have any major issues with the car and it got us to where we needed to go on the North island.

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