Review summary

Slater and Gordon Lawyers receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Excellent service and a great outcome

Slater and Gordon handled my medical negligence claim, and I couldn’t be happier with the result. A big thank you to Megan Santangeli-Ball, who was my main contact throughout – always professional, helpful, and kept me updated every step of the way. I’m absolutely delighted with the settlement and really grateful for all the support. Highly recommend!

Easy to fill out and quick response

Easy to fill out and quick response

I was left stunned and saddened at the…

I was left stunned and saddened at the lack of basic compassion and professionalism at this firm. I had the misfortune of having to engage in conversation with someone call keran following an injury enquiry I made. After he got all my personal details that took forever he cut our conversation put me on mute but I could hear him and asked another work colleague to call me after an hour asking for the same details. I told her I already spoke to someone who had all my details and that I was busy arranging a funeral which was already mentioned in previous conversation relating to my injury. She laughed as she said how sorry she was. I called to tell them to cancel the enquiry I'd prefer a firm who didn't laugh at the misery of others.

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All reviews

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Showing 11 - 20 of 996 reviews
QS
5 out of 5 stars

My experience with David at Slater and…

My experience with David at Slater and Gordon was unbelievable. I basically did nothing, had all the work done for me. Telling David of my accident and the process thereafter such as writing up a report etc, was not only easy but also stress-free. David showed compassion and care, and proved that through his hard work on my case. I was so happy to have had him as my lawyer, and I know where to go if anything were to happen to me or my loved ones.

Date of experience: July 9, 2025

M
4 out of 5 stars

I have filled in the online information…

I have filled in the online information needed for reclaim of PCP-and it came back with my signature on a contract with them! I have decided to go ahead but am slightly nervous that you cannot speak to anyone and it states very clearly on their information with a number that you can talk things through with someone. I have sent an email and am waiting for a reply.

Date of experience: July 9, 2025

SR
5 out of 5 stars

Today my clinical negligence case…

Today my clinical negligence case closed. It was a case where I was 39 weeks pregnant and due to the hospital not following guildlines my daughter ended up being born sleeping this case was very raw for me and it wasn't easy but I had the best representation I could hope for. Rachel Shafar who is a Senior Associate at Slater and Gordon has truly went above and beyond for me not only by being exceptional at her job but by listening to me and getting me all the answers she possibly could to try get to help me heal. I honestly can't thank Rachel enough for everything that she has done for me and my family and for always only ever being a call away no matter how silly my question was. She truly was amazing and I couldn't of trusted anyone better and I urge anyone who is going through the same to go to Rachel because you would truly be in the best hands. Honestly from the bottom of my heart thank you so much Rachel.

Date of experience: July 9, 2025

DG
4 out of 5 stars

So far quite straightforward..

So far quite straightforward..

Date of experience: July 9, 2025

MA
5 out of 5 stars

Speed and ease

Speed and ease

Date of experience: July 9, 2025

RM
4 out of 5 stars

Quick and easy

Quick and easy

Date of experience: July 9, 2025

N

NEW

US

5 out of 5 stars

A big well deserved thank you to Slater & Gordon …

A big well deserved thank you to Slater & Gordon especially Sian and Charlotte for all your hard work and assistance over the last 17 months on my Employment Tribunal Case . My reputation has now been restored and the blemish on my career has finally been expunged . Kind regards Mike

Date of experience: July 9, 2025

Fo
5 out of 5 stars

Very easy to use

Very easy to use

Date of experience: July 9, 2025

SC
5 out of 5 stars

Straightforward & user-friendly

Straightforward concise and user-friendly

Date of experience: July 9, 2025

ct
5 out of 5 stars

Easy to follow

Easy to follow , professional response and very clear of what to expect

Date of experience: July 9, 2025

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