Samantha Douglas

Samantha Douglas

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by Samantha Douglas

SL

Slater and Gordon Lawyers

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1 out of 5 stars

I was left stunned and saddened at the…

I was left stunned and saddened at the lack of basic compassion and professionalism at this firm. I had the misfortune of having to engage in conversation with someone call keran following an injury enquiry I made. After he got all my personal details that took forever he cut our conversation put me on mute but I could hear him and asked another work colleague to call me after an hour asking for the same details. I told her I already spoke to someone who had all my details and that I was busy arranging a funeral which was already mentioned in previous conversation relating to my injury. She laughed as she said how sorry she was. I called to tell them to cancel the enquiry I'd prefer a firm who didn't laugh at the misery of others.

ON

Online Carpets

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1 out of 5 stars

Very poor customer service

Very poor customer service. I called in about a carpet I ordered that was undercut; there was no apology no accountability just immediate shifting of the blame onto myself. Saying I should have added an extra 10cm onto my measurements meaning extra money for them! Even though this isn't mentioned in their terms and conditions. They expected me (female) to reroll and repackage the carpet all because this company is unable to use a tape measure and cut a carpet correctly. On further inspection there was dark marks, I feel like they tried to palm me off with a seconds. Awful service and staff with bad attitude. Still unresolved currently in dispute with bank. Wouldn't recommend.