Simply Medical is a company dedicated to providing essential medical supplies and healthcare products to consumers and healthcare professionals. With a focus on delivering quality and reliability, Simply Medical offers a wide range of products, including personal protective equipment, mobility aids, and everyday health essentials. Their user-friendly online platform allows customers to easily browse and purchase items suited to their medical needs. Targeting both individual consumers and healthcare providers, Simply Medical aims to simplify the procurement of medical supplies while ensuring affordability and accessibility. The company emphasizes a commitment to customer service, providing support to help clients find the right products for their specific requirements. Through its comprehensive inventory and efficient ordering process, Simply Medical serves as a valuable resource in the healthcare supply marketplace.
Simply Medical receives mixed feedback from its customers, highlighting both commendable service and significant issues. Reviewers praise the efficient and fast service, particularly noting the positive experiences during medical appointments, such as HGV medicals, which are described as well-organized and reasonably priced.
Additionally, some customers appreciate the expedited delivery of their orders, which exceeded expectations. However, there are serious complaints regarding customer service, with multiple reviewers expressing frustration over receiving incorrect items and the company's lack of accountability for damaged shipments. The negative experiences overshadow the positives for some, particularly concerning the handling of orders and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.0 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“I had my medical today for renewing my driving licences at 70years old”
“Horrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 67 out of 100 | 2.6 out of 5 (poor) | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | 100 |
Bottom line: Simply Medical is #4 of 5 on overall rating in this group. On service, Canada Pharmacy scores higher (4.9 vs 2.6).
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
Simply Medical is a company dedicated to providing essential medical supplies and healthcare products to consumers and healthcare professionals. With a focus on delivering quality and reliability, Simply Medical offers a wide range of products, including personal protective equipment, mobility aids, and everyday health essentials. Their user-friendly online platform allows customers to easily browse and purchase items suited to their medical needs. Targeting both individual consumers and healthcare providers, Simply Medical aims to simplify the procurement of medical supplies while ensuring affordability and accessibility. The company emphasizes a commitment to customer service, providing support to help clients find the right products for their specific requirements. Through its comprehensive inventory and efficient ordering process, Simply Medical serves as a valuable resource in the healthcare supply marketplace.
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