Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	3.0	6	100%		● Not enough data

3.0 / 5 overall

6 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review May 2025.

Last 3 months: 3.7▲ 2.7
12-month avg: 3.0
All-time: 3.0
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Simply MedicalThis company	3.0 out of 5 (fair)	67 out of 100	2.6 out of 5 (poor)	—	6
PRO Test	4.6 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	51
Rula	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	—	100

Bottom line: Simply Medical is #4 of 5 on overall rating in this group. On service, Canada Pharmacy scores higher (4.9 vs 2.6).

Reviews

6 reviews of Simply Medical. Filter by what matters to you.

3.0ⓘ

Customer reviews (6)

0 reviews in the last 12 months

Write a review

Ed Davis

1 review

May 19, 2025

Featured

Horrible customer service

Horrible customer service. Disavowed any responsibility for damaged shipment.

Report

Ahren Bass

1 review

Jan 25, 2025

Featured

Horrible customer service

Horrible customer service. I ordered an item and received something completely different. I reached out to customer care to see if I could return the wrong item and have the right one sent and was told they don’t do exchanges. I provided proof it was the wrong item and got no support at all. Horrible experience, will not be using them again.

Report

A Customer

1 review

Jul 18, 2023

Avoid This Company

I am a caretaker of a young Type 1 diabetic. I do everything I can to ensure he has proper care. After fighting monthly with his health insurance company to receive insulin, I want to ensure the insulin is kept in good condition. I was taken in by the relentless Facebook and Instagram ads for the TempraMed Vivi Cap to insulate insulin, and eventually fell for it. I ordered the product through Amazon. You should know that if you are buying this device on Amazon, it's sold by Simply Medical, who appears to be representing themselves on Amazon as the "official" store for this device. They are not. Simply Medical also has a website on which they offer a 45-day return policy. For Amazon they offer only a 30-day return policy. Notwithstanding that the product page I ordered from shows pictures of his specific type of pen in the device all over the page, the device we received was not the right one. It took a couple of weeks until we realized that the reason the pen kept falling out was that we had the wrong device. I contacted the seller (Simply Medical) through Amazon and requested an exchange or refund. Instead of being helpful, they gave me the run-around for several days, and ultimately refused to exchange or refund the device. Simply Medical does not care about diabetics. They care about money. Simply Medical is a division of McKesson Corporation, one of America's largest pharmaceutical companies. In 2014, they had revenues of $179 Billion Dollars. In 2008, McKesson paid $13 million in fines for failing to report huge orders of hydrocodone.[46] In January 2017, McKesson agreed to pay a $150 million civil penalty for alleged similar violations of the Controlled Substances Act regarding the distribution of opioids.[47] In April 2012, McKesson agreed to pay the United States $190M to settle allegations that it had inflated prices and overbilled Medicaid.[68] In July 2012, McKesson agreed to pay California and 28 other states $151M to settle allegations that it had inflated prices and overbilled Medicaid.[69] On June 24, 2013, The Wall Street Journal reported that McKesson Chairman and CEO John Hammergren's pension benefits of $159 million had set a record for "the largest pension on file for a current executive of a public company, and almost certainly the largest ever in corporate America".[21] In January 2017, McKesson agreed to pay $150M to settle allegations that it had not done enough to track and stop suspicious opioid sales.[70] The agreement also obligated McKesson to suspend all sales of controlled substances from its distribution centers in Colorado, Ohio, Michigan, and Florida for multiple years. In May 2020, Oklahoma Attorney General Mike Hunter sued McKesson in Bryan County District Court, Oklahoma. The lawsuit alleged that the company's actions helped fuel Oklahoma's opioid crisis. The suit was filed along with lawsuits against Cardinal Health and AmerisourceBergen, and the three lawsuits allege that the three companies provided "enough opioids to Bryan County that every adult resident there could have had 144 hydrocodone tablets."[48] In January 2022, McKesson, AmerisourceBergen, Cardinal Health, and Johnson & Johnson agreed to pay $26 billion to settle with all but five of the states suing them.[49] Had the states gone to court, the companies could have faced up to $95 billion in penalties.[50] DO NOT DO BUSINESS WITH SIMPLY MEDICAL

Report

Month	Average	Reviews
Jan 25	1.0	1
Feb 25	—	0
Mar 25	5.0	1
Apr 25	5.0	1
May 25	1.0	1

Simply Medical reviews & trust report

Simply Medical has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 3 positive reviews

Top complaintsof 3 negative reviews

How it compares

Reviews

Customer reviews (6)

Horrible customer service

Horrible customer service

Avoid This Company

Alternatives to Simply Medical

PRO Test

Rula

Canada Pharmacy

Amicafarmacia

Dr. Max

Webapoteket

The CrowdTrust Experience⭐

About Simply Medical

You Might Also Be Interested In

Beauty & Well-being

Truviv

Fenominal Fragrance

Sports & Recreation

ONE Sports Warehouse

Planet Fitness

Money & Insurance

International Card Services

JustCover Travel Insurance