Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter
Very responsive and helpful
Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.
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www.simplyconveyancing.co.uk1,000 total • Write a review
Our conveyancing took 20 weeks, longer than the average because of issues relating to buying a leasehold property. However, our solicitor fought long and hard for us to make it happen. Thank you Khuram Ali.
Date of experience: January 30, 2024
They kept me informed and chased up my buyers solicitors when there were delays
Date of experience: January 29, 2024
US
I cannot speak highly enough of the exceptional support and dedication provided by Danielle Hollinrake throughout the entire process of purchasing my property. From the beginning, she has been an unwavering advocate, ensuring that every aspect of the transaction was handled with precision and care. In the face of challenging circumstances, including a tight timeframe imposed by the seller, her professionalism and tireless efforts shone through. I was deeply impressed by her willingness to go above and beyond, often working over weekends and putting in overtime to ensure that all the necessary details were addressed and deadlines were met. Yesterday , when she called me after 5:30 pm to deliver the news that we are ready to exchange and complete tomorrow, I felt an immense sense of relief. Without her expertise and diligence, this outcome would not have been achievable, and I might have risked losing the property altogether. I am profoundly grateful for her exceptional service, and I cannot emphasize enough the pivotal role she has played in this process. Her dedication has made a significant impact, and I wholeheartedly recommend her to anyone in need of a property solicitor. The end result of her exceptional work was that I successfully exchanged and completed on Friday, and I am now the happy owner of my new property. Thank you, Danielle for your outstanding support. You have truly exceeded all expectations and have my deepest appreciation.
Date of experience: January 26, 2024
US
Moving house can be extremely stressful, so thankfully we found the perfect conveyancing company. From the first meeting to the last Phoebe was superb. She answers your calls, is very generous with her time and responds to all enquiries and emails very promptly. Cant recommend this firm highly enough.
Date of experience: January 25, 2024
Disappointing and slow service - this company was not efficient, as I regularly had to obtain information from third parties myself to speed up the process. The sales call was very slick and he told me that most sales complete within 10 weeks, however my sale took 5.5 months. Perhaps if you are selling a house it is easy but if you are selling a shared ownership apartment - use a specialist, no matter how much pressure your estate agent puts on you about using this company. The only reason I stuck it out was because the purchaser was also using SC and I hoped it would be quicker as we were both using the same firm. I realised nearing the end of the process that some mistakes had been made by them; perhaps because their staff are juniors who do not fully know what they are doing when the circumstances are unusual. Important forms were sent to me in the final month, that should have been sent to me at the start because the purchaser and I were both using the same firm and the fact I needed a non-standard TR1, as I had power of attorney acting on behalf of beneficiaries to my late sister's estate. When I signed up in May 2023, I was allocated one conveyancer and a week or two later, I was dealing with a different one. By the time the sale completed in November 2023, I was on my fourth conveyancer. The third person, V.P. was very poor. She just sent emails out to the managing agent and did not follow up or exhibit any proactive activity. She did not seem to want to make any phone calls to chase for any information. Despite paying their premium fee - I had to chase up and obtain a large amount of information myself; such as details of fire reports, retrospective permission for the flooring, confirmation of water supply and chasing for the electrical test certificate and the Landlord Certificate. SC emailed out long lists of requests for information to the management company and managing agent, however they did not provide reference to documents, so the person reading the email would not know what the question was in reference to, which cause more delays. Each time answers were supplied to SC by the managing agent, more follow-up questions would be raised by SC on behalf of the purchasers; whereas detailed questions should have been asked to begin with to save time. I submitted a complaint to a senior manager there; who wanted to call me to discuss but I wanted their response in writing which of course they did not provide. Dealing with SC was really stressful whilst grieving for my sister. Every week of delay cost the estate £155 in shared ownership rent and bills but there was no compassion; no attempt to speed up the process. The SC staff would simply compose an email and even if they had not heard back in 4-5 weeks, they did not want to follow-up with a phone call. The delays drained our funds and created extra stress because they were not proactive with my sale.
Date of experience: January 22, 2024
It was done professionally and very quickly.
Date of experience: January 19, 2024
Kiera Brown acted for me on my Sale and Purchase. I couldn’t have asked for a better person. Kiera sorted out all issues that came up with the transactions caused by other parties. Kiera was very professional and efficient throughout the whole process. I was very impressed with the service provided. I highly recommend Kiera and if any of my family or friends decide to move I will certainly give Kiera’s details to them.
Date of experience: January 19, 2024
US
Each solicitor and their support staff were professional and supportive. There were some delays caused by our buyers solicitors, which Mark dealt with reasonably well. We became frustrated at the length of time it took to complete, considering our buyers were first time buyers and the property we were moving into was vacant. There was the odd delay in communication. We were disconcerted that there was a last minute change of solicitor announced just before the firm closed for Christmas but Ela, who took over, did so efficiently and we moved in the week after Christmas.
Date of experience: January 18, 2024
Easy, efficient, pleasant from start to finish
Date of experience: January 17, 2024
