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Review summary
Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I found the experience with Simply Conveyancing to be simply comforting.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process.
Many thanks
Amber and Peter
Very poor experience.
A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.
Excellent and immediate communication.
Attentive helpful and supportive staff.
10/10!
Easy to make appointments with assigned lawyer.
The whole service is so good!
Completely trustworthy - Glad to have had Simply Conveyancing on my journey
It’s taken almost two years to progress to the point of moving as I’ve had two properties fall through so it’s third time lucky. During that time I’ve had two solicitors accompany me every step of the way & I can’t speak highly enough of them both. They’ve provided information and advice in a timely manner, answered my questions and I’ve felt fully supported throughout the whole process. I’ve felt that my solicitors have always acted on my behalf, in my best interests and with thoroughness. Thank you to the team at Simply Conveyancing, you’ve made a challenging process significantly less stressful.
Absolutely atrocious level of service and responsiveness. Our conveyancer simply ignored our emails, responding to 1 out of every 10 questions. We had no idea if we would complete until we got to the agreed day. The level of neglect was so bad we have now understood that they have potentially exposed us to a very serious issue with the property we have purchased.
These people are not lawyers. They are admin clerks who know very little about law and just tick boxes when they spot the key word they are looking for. Our transaction (Simply were acting for the buyer) took 8 weeks longer than it should have done and nearly collapsed after everyone in the chain, including the Dexters agents who recommended this company, lost confidence in Simply. It took our sellers agent stepping in to contact the council and bank to chase down info the employee "managing" this claimed she had either chased or requested. It was clear from responses from both council and bank that the employee had not done what she said she had done. We were selling a freehold flat in a 5 storey period property in London with no cladding, yet she became fixated on the building safety act, despite there not being a requirement for her to do so (the lenders valuer would have picked it up if there was anything to note). This fundamental lack of understanding of the law led to massive delays and meant the chain lost confidence the transaction was going to happen. She also did not seem to care about this as all she ever said was ‘I am chasing’. She never gave context, which is imperative when trying to keep a chain from collapsing. I could list plenty more reasons not to go with this company but I don’t want to write an essay. To summarise, avoid this company like the plague, and don’t let Dexters convince you to use them (they will try). Find a proper law firm.
I've had a fantastic experience! The staff are always friendly, professional, and ready to help. The facilities are clean and well-maintained, and there’s a great range of equipment and classes to choose from. I’ve really enjoyed my time here and have seen real progress. I’m looking forward to coming back after a short break in September. Highly recommended!
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