Sigarettenmakershop is a dedicated online retailer specializing in automatic cigarette-making machines and accessories. The company offers a variety of products, including the Powermatic series of electric cigarette makers, which are designed for both home use and efficiency in creating custom cigarettes. Customers can find a range of models, such as the Powermatic 5 PLUS, Powermatic 4, and Powermatic 3 Plus, all of which feature advanced technology to simplify the cigarette-making process. Targeting both casual smokers and enthusiasts, Sigarettenmakershop provides additional products like cigarette tubes and Zippo lighters, ensuring customers have access to all necessary supplies for their cigarette-making needs. With a focus on quality and customer service, the company aims to meet the demands of those looking to create their own cigarettes conveniently and affordably.
Reviewers generally praise Sigarettenmakershop for its excellent service and fast delivery, highlighting the Powermatic machines as reliable and effective. Many customers express satisfaction with the quick shipping and the helpfulness of the staff, noting that their products work as promised.
However, there are significant complaints regarding the warranty and customer service. Several consumers report issues with defective machines and difficulties in obtaining support or returns, with some stating that the warranty conditions are poor. Additionally, a few reviews mention unresponsive or unfriendly customer service experiences. Overall, while many appreciate the quality of the products and the speed of service, the negative feedback about warranty issues and customer support detracts from the overall positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 46 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 3 |
| May 25 | — | 0 |
| Jun 25 | 4.7 | 3 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 46 most recent reviews.
“In 2021 de powermatic 4 ,semi automatisch sigaretten machine, aangekocht”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 46 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Sigarettenmakershop is #2 of 5 on overall rating in this group.
46 reviews of Sigarettenmakershop. Filter by what matters to you.
Eerste sigaretten zijn na het binnenkrijgen van de powermatic direct gemaakt, dit is nu zo een paar weken terug. Binnen de afgesproken tijd het product geleverd, en kwaliteit lijkt ook meer dan in orde te zijn! Blij met mijn aankoop van de Powermatic 2 Plus, dat ik hier nog jaren plezier van mag houden:)
Ben zeer tevreden over de powermatic 2 dit had ik veel eerder moeten doen erg gemakkelijk in gebruik gewoon super dus ook voor mijn vader bestelt die is ook zeer tevreden op mijn werk mijn ervaring gedeeld en ook daar gingen ze ermee aan de slag en wat ook belangrijk is de sigaretten die ik zelf maak daar geniet ik van en ik spaar ook een hoop geldt uit
Ik heb onlangs de Powermatic 2 Plus gekocht via Sigarettenmakershop.nl. Hij doet precies wat hij moet doen. De sigaretten worden zeer snel gemaakt en zijn goed gevuld. Iets dat bij veel andere sigarettenmakers vaak niet lukt. Het product werd de volgende dag al bezorgd en het geheel was netjes verpakt. Pluspunten: Geen verzendkosten. Ik heb goede ervaringen met Sigarettenmakershop.nl!
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Vrijdag 21-10 een bestelling gedaan. Maandag 24-10 nog steeds niets vernomen. Contact gezocht met de klantenservice. Kort hierop reactie. Bleek het een en ander fout te zijn gegaan. Werd direct opgepakt en hersteld. Kreeg zelfs een vergoeding. Hier mag menig bedrijf een voorbeeld aan nemen!!!
Supertevreden met jullie advies! De zorr sigaretenmaker blijkt dé juiste keuze voor mij. Top shop en top service!
Sigarettenmakershop is a dedicated online retailer specializing in automatic cigarette-making machines and accessories. The company offers a variety of products, including the Powermatic series of electric cigarette makers, which are designed for both home use and efficiency in creating custom cigarettes. Customers can find a range of models, such as the Powermatic 5 PLUS, Powermatic 4, and Powermatic 3 Plus, all of which feature advanced technology to simplify the cigarette-making process. Targeting both casual smokers and enthusiasts, Sigarettenmakershop provides additional products like cigarette tubes and Zippo lighters, ensuring customers have access to all necessary supplies for their cigarette-making needs. With a focus on quality and customer service, the company aims to meet the demands of those looking to create their own cigarettes conveniently and affordably.
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