Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

544 total β€’ Write a review

Showing 121 - 130 of 540 reviews
PB
5 out of 5 stars

We had a great experience, very helpful.

We had a great experience with Online Estate Agents(now Sell My Home)the whole process from start to finish was very personal, smooth and professional. Scott was able to show the viewers around our property for us and we managed to get an offer and sold with a few days. After that Sarah was our point of contact for the remainder of the process, we had major problems with the Land Registry and the legal side of things. The process took far longer than expected, and was very stressful. However Sarah was there the whole time to help communicate between solicitors and our buyer/vendors, and went above and beyond. Thankfully we managed to get in for Christmas! We were delighted with the service we received and would really recommend them.

Date of experience: January 27, 2021

FA
5 out of 5 stars

We have just purchased a property from…

We have just purchased a property from SELLMYHOME and the professionalism and the communication was the best I have ever experienced being in the property market and dealing with different estate agents. Sarah the completion manager was always on hand to answer any questions we had and also when she was busy and left a VM she would get back to us very quickly. We had a few problems with the delay in purchase however she would keep us informed and do all our chasing up the we required, this was going above and beyond her job role which we really appreciate. Thank you to the entire team of SellMyhome and would surly give the property to rent to its organisation Rentmyhome .

Date of experience: December 24, 2020

RA
5 out of 5 stars

Great service and communication

We would highly recommend Wes Colins at Sellmyhome.co.uk. Communication was great throughout the entire process, including evening and weekend calls for updates. He did everything he could in assisting us with both the sale of our property and the purchase of our new home. Thank you!

Date of experience: December 17, 2020

LW
5 out of 5 stars

Outstanding support

Outstanding support from Sell my home. William Reid has been extremely helpful and kept us well informed as to what was happening with our house purchase. Can't thank him enough. We happily completed the purchase today 😊

Date of experience: December 16, 2020

CB
5 out of 5 stars

Sold our house 3hrs after on market

Sold our house 3hrs after on market Bill and sarah were fab and really got the job done, chased up to the buyer and kept us informed the whole way through.

Date of experience: December 16, 2020

H

Hoi

US

1 out of 5 stars

Be very careful and at no point trust…

Be very careful and at no point trust what the sales rep is telling you. Used sell my homes and paid an up front fee and was sold an insurance policy with it for Β£200 which the sales rep said you will get your money back bar the Β£200 if your property does not sell, which gave me confidence in parting with my money to an unknown estate agent. However the sales rep conveniently didn’t mention that if you accept an offer even if the property does not sell that voids the policy. After the pandemic hit the sales stopped and I received no more viewings and decided to activate this insurance policy only to be told it’s a money back guarantee and not a insurance policy and due to a offer that had been accepted but had fallen through it counts as a sale on the property and has voided this money back guarantee therefore I lose the fee and the Β£200 extra. Made several complaints all the way up to the managing director Mr Shezub Tayub and sales manager who has stated that the terms and conditions are outlined on the website but due to this policy being removed and not on sale anymore the terms and conditions no longer exists for you to view. From personal experience I would now rather pay that little bit extra to an high street estate agent who do not take a fee until the sale is actually completed. Yes you pay a bit more but trust me they will be more actively helping you sell your property and no need to buy some phoney insurance . Hope this will help potential future sellers and buyers to be more aware and read all small prints and do not trust anything they say as their word is worthless. No need to worry anymore for new customers as the insurance policy....wait money back guarantee is not on sale anymore, I can imagine why. In total lost out on just under Β£1400 after purchasing their after sales assistance as well. May not sound like much but to a new seller who have no experience in this area it has hit me hard and I will find it hard to trust online estate agents in the future. Lesson learnt the hard way. ..... Just received an reply stating I was fully aware of the terms and conditions. Clearly they have trouble listening as we would not be in this situation if I was aware and also I did not remove the advertisement, you guys did because of the lockdown and stated you would reinstate after the lockdown so I cannot see what offer Mr Shezub is offering as you guys said it would be listed again after lockdown but because I wanted to trigger the insurance....hang on a minute now been told it’s a money back guarantee, that’s the reason why my property has not been re-listed. Again told something but proven their word is worthless. And bear in mind the 97% positive reviews was before your merger and was one of the reasons why I risked using you guys but this post will hopefully help someone avoid my problems in the future. All I ever wanted was for what I sold to me to be honoured, not trying to claim anything else but if someone calls you up and sells you something (after registering interest on the website was called on a daily basis to sell me this service) you would expect to get what you have been sold.

Date of experience: December 9, 2020

VA
5 out of 5 stars

Review related to the arrangement to advertise and sell my property in London onlineto…

Review related to the arrangement to market and sell my property in London. I found Sharon very thorough, with good time management , spot on and reverts very quickly with any enquiries from me. Her professionalism , listening ability and politenes is striking. Great customer relationship skills. I will use her agai and again.

Date of experience: December 4, 2020

KO
5 out of 5 stars

Highly Recommend!

I cannot thank Scott and his team enough and I definitely made the right decision selling my house through them. I would highly recommend, they were attentive throughout the whole process and nothing was too much trouble. I would definitely say the cost was value for money given the service I received and I would definitely use again in the future!

Date of experience: December 2, 2020

A
5 out of 5 stars

Excellent!

Sarah was very helpful and oversaw the whole process very well chasing up the solicitors when required and reducing the time it took for the sale to complete. I would definitely recommend. Thanks Sarah!

Date of experience: November 30, 2020

A
5 out of 5 stars

A great service from start to finish

A great service from start to finish. My house sold within a couple of weeks of marketing. I was kept in the loop throughout the process with regular calls and a high level of clarity. Highly recommended.

Date of experience: November 29, 2020

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