Well planned holiday with good trips
Well planned holiday with good trips. Excellent food and staff service
Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Well planned holiday with good trips. Excellent food and staff service
Great in every department. Will do it again. Amazingly good organised.
All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.
We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.
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Luxury, excellent food, helpful staff, well organised trips - nothing to fault!
Date of experience: June 6, 2025
Fantastic food and the staff amazing. The excursions were excellent. Everyone friendly and nothing was too much trouble. Evening entertainment was really good
Date of experience: June 6, 2025
Well organised, comfortable cabin, interesting excursions, good food. The fact it's all inclusive means that you don't have to worry about what's included or about over-spending. We've booked two more trips with them for 2026.
Date of experience: June 6, 2025
We sailed from Amsterdam to Budapest on the 1st sailing of the Scenic Crystal in March this year. It was overall an excellent experience. The food was amazing and the excursions were varied. All the crew were so friendly and helpful absolutely 6 star service. Cathy our cruise director is so helpful, her port talks fun and informative. We sailed at this time to celebrate a big birthday and it was made very special. Would definitely recommend and we have booked for another cruise in 2026
Date of experience: June 6, 2025
The menus were not to my taste and our cabin was a bit too noisy. Apart from that the crew were great and the trips were really good. We will definitely be going on another river cruise.
Date of experience: June 6, 2025
The staff and crew were wonderful. There was just one who was not as friendly and willing, but they all worked extremely hard. A credit to the company. The itinerary was however not as good as our last cruise with Scenic and we spent three days of the week in Bordeaux which was not what wanted or were expecting to happen. We understand that weather and tidal conditions have an impact, but we would have preferred to be on the river and sailing more rather than being transported by bus, even if that meant we went somewhere different than advertised.
Date of experience: June 6, 2025