Review summary

Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

MS
Well planned holiday with good trips

Well planned holiday with good trips. Excellent food and staff service

K
Best holiday

Great in every department. Will do it again. Amazingly good organised.

FK
A great holiday company.

All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.

We found the cruise disappointing and misleading

We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.

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All reviews

407 total β€’ Write a review

Showing 71 - 80 of 403 reviews
RF
5 out of 5 stars

Luxury

Luxury, excellent food, helpful staff, well organised trips - nothing to fault!

Date of experience: June 6, 2025

J
5 out of 5 stars

Fantastic food and the staff amazing

Fantastic food and the staff amazing. The excursions were excellent. Everyone friendly and nothing was too much trouble. Evening entertainment was really good

Date of experience: June 6, 2025

JH
5 out of 5 stars

All round excellent experience

Well organised, comfortable cabin, interesting excursions, good food. The fact it's all inclusive means that you don't have to worry about what's included or about over-spending. We've booked two more trips with them for 2026.

Date of experience: June 6, 2025

c
5 out of 5 stars

Scenic try to deliver everything a…

Scenic try to deliver everything a guest needs, even before the guest knows they need it.

Date of experience: June 6, 2025

A
5 out of 5 stars

All aspects of the cruise were great

All aspects of the cruise were great, the organized tours, the cruise manager, the food etc etc

Date of experience: June 6, 2025

J
5 out of 5 stars

Scenic crystal march 2025

We sailed from Amsterdam to Budapest on the 1st sailing of the Scenic Crystal in March this year. It was overall an excellent experience. The food was amazing and the excursions were varied. All the crew were so friendly and helpful absolutely 6 star service. Cathy our cruise director is so helpful, her port talks fun and informative. We sailed at this time to celebrate a big birthday and it was made very special. Would definitely recommend and we have booked for another cruise in 2026

Date of experience: June 6, 2025

B
4 out of 5 stars

Organisation and food was unbelievable

Organisation and food was unbelievable! Overall rating was at least 4 star. I personally would have like a less packed "menu" of events and more time just enjoying the Danube.

Date of experience: June 6, 2025

c
5 out of 5 stars

Truly magical holiday

Truly magical holiday. Great food, well organised tours and spectacular gala dinner

Date of experience: June 6, 2025

WM
4 out of 5 stars

The menus were not to my taste and our…

The menus were not to my taste and our cabin was a bit too noisy. Apart from that the crew were great and the trips were really good. We will definitely be going on another river cruise.

Date of experience: June 6, 2025

C
4 out of 5 stars

Bordeaux river cruise

The staff and crew were wonderful. There was just one who was not as friendly and willing, but they all worked extremely hard. A credit to the company. The itinerary was however not as good as our last cruise with Scenic and we spent three days of the week in Bordeaux which was not what wanted or were expecting to happen. We understand that weather and tidal conditions have an impact, but we would have preferred to be on the river and sailing more rather than being transported by bus, even if that meant we went somewhere different than advertised.

Date of experience: June 6, 2025

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