Review summary

Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

am
Very good river cruising

This was our second trip with Scenic. the first time was Black sea to Budapest. This trip was the next stage from Budapest to Regensburg. The boat was very comfortable. May be the best on the river. Staff excellent and food very good considering how limited the space is to work in. Excursions are also good with a very memorable concert at the Arsenal in Vienna. But the boat felt too crowded and there was too much pressure on shared spaces. Also we could not complete the last leg because river was too low. The contingency planning for this was inadequate for something that must happen quite often if we were affected in June. Also though no fault of Scenic this stretch of the Danube felt very crowded and some visitor sites on the way were overwhelmed with river cruisers.

A
Just returned from 11 day Rhone river…

Just returned from 11 day Rhone river cruise. First the positives - superb crew with amazing attention to detail. Second the negatives - the frequent double docking where your balcony cabin view is looking into another ships cabins is not what you expect for a 'luxury' cruise. The 'penny pinching' when bath robes are removed from cabins on Day 10 is silly and annoying. Day 11 was a bit of a joke. Had to vacate cabins latest 08.30hrs, but breakfast only served until 08.30hrs was especially thoughtless. Would we book again? Not sure, as the negative aspects tended to spoilt what could have been excellent cruise. Value for money - not in my opinion.

MS
Well planned holiday with good trips

Well planned holiday with good trips. Excellent food and staff service

K
Best holiday

Great in every department. Will do it again. Amazingly good organised.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

409 total • Write a review

Showing 271 - 280 of 405 reviews
JL
5 out of 5 stars

The boats appear to be back to their…

The boats appear to be back to their best. Plenty of staff, excellent food and drink and interesting trips off the boat. Just after Covid, the boats seemed to be lacking in Staff and service was not up to standard. Scenic are pushing trips on the Eclipse on each river cruise. Unfortunately, the age of most river cruisers is not the clientele that they are after for the Eclipse. The company needs to keep the standards up on the river cruises or they will start to loose some of their loyal members to other companies!

Date of experience: September 1, 2024

Y
5 out of 5 stars

One of my trips with ScenicEverything about Scenic River trips has…

Everything about Scenic River trips has been excellent from choice of trips, service, meals & having a good selection of wine with meals & through the day if you wish - the staff are professional & very attentive!

Date of experience: August 31, 2024

M
5 out of 5 stars

Antartica

We were lucky enough to do the Falklands, South Georgia and Antartica cruise in November 2023. The weather was amazing and the crew were also amazing. Great trip and so brilliantly organised. Would do it again but would be lucky to get the weather a but I bet the crew would still be just as great. If you get the chance do it. No regrets.

Date of experience: August 31, 2024

SD
5 out of 5 stars

Once you’ve been on a Scenic cruise you…

Once you’ve been on a Scenic cruise you won’t want to go with anyone else!

Date of experience: August 31, 2024

AP
5 out of 5 stars

A company that does what they say they…

A company that does what they say they are supposed to be doing, when they are supposed to be doing it! Such a pleasant surprise nowadays!

Date of experience: August 31, 2024

MP
4 out of 5 stars

Recent Scenic trip to Western Canada with Rocky Mountaineer and Knight Inlet.

We have travelled with Scenic a number of times and have been happy with all aspects of their service. However, our recent trip to the Canadian rockies & Rocky Mountaineer together with Knight Inlet extension has not been satisfactory. Scenic should have reserved our stay at the Knight Inlet to view bears a long time ago (18 months) but we feel they failed to do so and as a result we missed out on a once in a life time experience - which was very disappointing!

Date of experience: August 31, 2024

PB
5 out of 5 stars

We have been on quite a few fantastic trips with Scenic…

We have been on quite a few Scenic River Cruises, & we have always been delighted with them. Great facilities, fantastic food & wine, Great staff, very fiendly & nothing is too much trouble. We ar off on another one next month & can't wait.

Date of experience: August 30, 2024

IS
5 out of 5 stars

superb service

Excellent service, food, drinks, accommodation and excursions.

Date of experience: August 30, 2024

RT
5 out of 5 stars

Treat of the year

Everything about Scenic, cabin, food, staff and trips are all excellent.

Date of experience: August 30, 2024

SK
5 out of 5 stars

The magical Scenic touch made our river…

The magical Scenic touch made our river cruise unforgettable. From our cabin to the food, the itinerary to the service, it was all faultless. The crew couldn't have done more to make us feel welcome and we loved the excursions - travelling in Scenic's own coaches made our time on shore as luxurious as on board. If we had an option to award six stars, we would do so. Thanks for an outstanding holiday.

Date of experience: August 29, 2024

Previous1•••272829•••41Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.