Review summary

Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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am
Very good river cruising

This was our second trip with Scenic. the first time was Black sea to Budapest. This trip was the next stage from Budapest to Regensburg. The boat was very comfortable. May be the best on the river. Staff excellent and food very good considering how limited the space is to work in. Excursions are also good with a very memorable concert at the Arsenal in Vienna. But the boat felt too crowded and there was too much pressure on shared spaces. Also we could not complete the last leg because river was too low. The contingency planning for this was inadequate for something that must happen quite often if we were affected in June. Also though no fault of Scenic this stretch of the Danube felt very crowded and some visitor sites on the way were overwhelmed with river cruisers.

A
Just returned from 11 day Rhone river…

Just returned from 11 day Rhone river cruise. First the positives - superb crew with amazing attention to detail. Second the negatives - the frequent double docking where your balcony cabin view is looking into another ships cabins is not what you expect for a 'luxury' cruise. The 'penny pinching' when bath robes are removed from cabins on Day 10 is silly and annoying. Day 11 was a bit of a joke. Had to vacate cabins latest 08.30hrs, but breakfast only served until 08.30hrs was especially thoughtless. Would we book again? Not sure, as the negative aspects tended to spoilt what could have been excellent cruise. Value for money - not in my opinion.

MS
Well planned holiday with good trips

Well planned holiday with good trips. Excellent food and staff service

K
Best holiday

Great in every department. Will do it again. Amazingly good organised.

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All reviews

409 total • Write a review

Showing 261 - 270 of 405 reviews
JL
5 out of 5 stars

More than a five star experience

Scenic cruises are more than a five star experience especially on Scenic Eclipse, we are booked in for our third cruise on her.

Date of experience: September 5, 2024

MA
4 out of 5 stars

All good except cabin size.We found the basic cabin uncomfortably…

We found the basic cabin uncomfortably small. In all other aspects our experience was very good and we would use Scenic again- but book a larger cabin!

Date of experience: September 5, 2024

MJ
2 out of 5 stars

Very poor river cruisr

The boat and crew were excellent but the excursions and the river cruise itself was extremely poor. I wouldn’t Scenic again.

Date of experience: September 5, 2024

CG
5 out of 5 stars

First class customer service.

First class customer service.

Date of experience: September 5, 2024

MR
5 out of 5 stars

Scenic took care of everything- but…

Scenic took care of everything- but also gave us the freedom to do our own thing when we wanted to.

Date of experience: September 5, 2024

SC
5 out of 5 stars

Our 6th Scenic trip !!

Our 6th Scenic trip !!! We just love the whole thing, organization, staff, food, rooms, etc

Date of experience: September 5, 2024

MT
5 out of 5 stars

We ventured on our first Scenic River…

We ventured on our first Scenic River Cruise in June 2023. It was excellent, so much so that we have booked to go on the Vietnam/Cambodia Asia tour this Christmas with the Mekong River Cruise included an we simply cannot wait. Book this trip was made so easy by the Scenic staff. Well done you.

Date of experience: September 5, 2024

GW
5 out of 5 stars

An enjoyable river cruise on the Seine

An enjoyable river cruise on the Seine. Staff were very good. Food not quite as good as it has been on other Scenic cruises

Date of experience: September 5, 2024

e
5 out of 5 stars

Excellent vessel

Excellent vessel, venue, and staff and, in particular the quality of the food and drink made the holiday exceptional. Thank you all.

Date of experience: September 4, 2024

LR
5 out of 5 stars

A wonderful cruise

A wonderful cruise. Our 2nd trip on Eclipse 2, the staff, Specialist Experts , and the cuisine, made the holiday very special. Attention to detail is appreciated.

Date of experience: September 3, 2024

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