Review summary

Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

MS
Well planned holiday with good trips

Well planned holiday with good trips. Excellent food and staff service

K
Best holiday

Great in every department. Will do it again. Amazingly good organised.

FK
A great holiday company.

All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.

We found the cruise disappointing and misleading

We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.

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All reviews

407 total β€’ Write a review

Showing 151 - 160 of 403 reviews
Hc
5 out of 5 stars

Very well organised

Very well organised. Everything thought about. Comfortable bed and cabin.

Date of experience: October 7, 2024

Dh
5 out of 5 stars

Sailing the Seine

Excellent service food and drink.well organised and coordinated trips from the ship.comfortable cabin with good service from cabin steward, plenty of storage inside the cabin. Other members of the crew were also helpful and efficient. The cruise director kept us well informed with his nightly talk. Embarkation and dis embarkation well organised and efficient.

Date of experience: October 7, 2024

MH
5 out of 5 stars

A fantastic cruise from Paris to…

A fantastic cruise from Paris to Normandy along the Seine. Crew on board were superb and the Cruise Director, Mitch, was absolutely great. Nothing was too much trouble. The cabin was very comfortable. The included excursions were well organised and very interesting, including those to the Normandy Beaches. This smaller space ship was able to dock in Honfleur whereas larger ones cannot - big bonus. Superb trip.

Date of experience: October 7, 2024

DR
5 out of 5 stars

Memories will last forever

Only the best will do a wonderful holiday every time

Date of experience: October 7, 2024

SH
5 out of 5 stars

First class cruise experience

From start to finish our cruise was five stars. The crew were so professional but extremely friendly and knowledgeable. The boat was very clean at all times. The food and wine was first class along with other drinks too. The excursions were led by knowledge guides. The week went by so quickly ,which is always a good sign

Date of experience: October 7, 2024

GT
5 out of 5 stars

Enjoyable experience

The quality of Scenic Crystal was first, the crew and food were excellent. The cruise director got top marks. The only area which failed to meet our expectations were the daily excursions, The wine tours could have been reduced to one, Albert Seltz.

Date of experience: October 7, 2024

MB
5 out of 5 stars

Everything about the holiday went well

Everything about the holiday went well, from check-in at Manchester to arrival back. Transfers were reliable. The river cruise was excellent in every way.

Date of experience: October 7, 2024

P
5 out of 5 stars

The river cruise a 1st class experience

The river cruise 1st class especially the staff who could not do enough. Nothing was too much trouble. The food and drink was also excellent, I especially liked the variety of cheese. I enjoyed the excursions except we didn’t bother with one trip due to a long coach ride. In all it has been a very enjoyable experience.

Date of experience: October 7, 2024

I
5 out of 5 stars

Great service throughout

Great service throughout, especially from Lisa, our tour director.

Date of experience: October 7, 2024

JJ
5 out of 5 stars

Superb

Cheerful, friendly and efficient staff, a very pleasant and capable Cruise Director (JJ) and superb food.

Date of experience: October 7, 2024

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