Well planned holiday with good trips
Well planned holiday with good trips. Excellent food and staff service
4.1
Great
407 reviews
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Review summary
Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Best holiday
Great in every department. Will do it again. Amazingly good organised.
A great holiday company.
All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.
We found the cruise disappointing and misleading
We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.
Company details
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Contact info
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Website
www.scenic.co.uk
All reviews
407 total • Write a review
Showing 141 - 150 of 403 reviews
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First Scenic Experience
Excellent food, staff and service however some things were not of the standard expected for the money paid. Long delay at Munich airport before transfer to ship and times when we had to wait for the ship after trips. Could not use sun deck for first 3 days due to low bridges on Danube. Often moored alongside other ships blocking view from balcony.Alot of cruising done at night so much of the river was missed.
Date of experience: October 14, 2024
TD
Being very attentive throughout our…
Being very attentive throughout our cruise, good food and drinks, interesting excursions, however we thought that the the staff were over stressed at times, not sure if this was due to lack / shortage of staff.
Date of experience: October 11, 2024
LD
Staff friendliness and helpfulness
Staff friendliness and helpfulness
Date of experience: October 11, 2024
PD
High quality delivery of a river cruise…
High quality delivery of a river cruise holiday. Staff excellent
Date of experience: October 9, 2024
JW
Couldn’t fault it in any way
Couldn’t fault it in any way. Ship, service,staff,food, entertainment, everything was first class
Date of experience: October 8, 2024
RK
Great service
Great service, luxury ships cannot find any fault at all with anything. Have now run out of rivers to go on! Keep it up!
Date of experience: October 7, 2024
D
Deb
US
My first experience of a river cruise…
My first experience of a river cruise and I was delighted. Attention to detail was paramount in all areas whether butler service, dining, housekeeping or cruise director ( excursions and entertainment). Nothing was too much trouble. The staff were so well trained and accommodating.Dining exquisite. So relaxing. A holiday I won’t ever forget.
Date of experience: October 7, 2024
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