Review summary

SBL couriers has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

G
Dangerous drivers

Dangerous drivers: 3 near misses from a driver on one stretch of road due to overtaking on solid white lines.

You won't earn anything and you'll have…

You won't earn anything and you'll have to pay extra to charge the car battery and have dates for parking. Be careful with this company.

M
This company is a scam

This company is a scam , stay clear , they are a glorified rental company, they wil make you work with literally nil payment, all money goes to van hire , they say they will give you 6 days pay , it’s a lie , you wil be standby constantly amd only earn enough to pay there vans , stay clear

Disgusting staff members

Just had a lovely courier firstly they cut across the lane right in front of me which I beeped my horn incase they hadn't saw me before slamming on my breaks , we all do it so not why I'm bothering to right this. However, they then felt the need to cut back across the lane, pull up along side of me and spit on my car! Not the sort of person you would want turning up with a delivery for you! And then as they pall away I saw on their vehicle it stated "SBL couriers" , thought the company might want to know what their staff are acting like while having their company logo on shows. If the company want to raise this with the employee I have the reg number and time , so I'm sure they can figure out who it was.

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All reviews

102 total • Write a review

Showing 71 - 80 of 98 reviews
MS
1 out of 5 stars

Bad company to work with they are dlavery

Bad company to work with they are slavery as f. They charge you every day but all the time it is problems with the vans you luse money. They are useless lot's of miss communication and staff not speaking proply English They ignoring email's and phone call They lie about milage and they give you bad many. They are slaverys DO NOT WORK FOR THEM INSTED EARNING YOU WILL BE LOOSING

Date of experience: March 17, 2024

MA
1 out of 5 stars

1 star is way too much

1 star is way too much, these guys are a bunch of buffoons employing like no other before peak time and having no work after for all the drivers they employ so they send the drivers in split routes and find anything they can as reason to leave you home extra days, on the other hand when I returned their van they made sure to extra charge some damage done previously, this is the worst work experience i had so far it will be a mistake wasting your time and energy for them, management you can imagine is farm type made up by previous long time drivers with obviously no managerial skills at all but who cares they doing the job just fine (making money on other people backs)

Date of experience: February 27, 2024

TN
1 out of 5 stars

I worked for them 3 months ago but…

I worked for them 3 months ago but until today I didn’t received my wages. Every day they said me “need check” and that’s all what they did.

Date of experience: February 26, 2024

DA
1 out of 5 stars

Would not recommend

Have this company checked their reviews yet, what a bunch of fools, loads of vans but no brains

Date of experience: February 18, 2024

JW
1 out of 5 stars

DANGEROUS DRIVER

Their driver is driving dangerously and recklessly in my neighbourhood and honking at my car continuosly and abusively when I am driving safely to avoid accident. Also, the driver shouted at me and my pregant wife rudely which is absolutely ridiculous! The license plate is WN73 TJU. Avoid them at all cost!

Date of experience: January 31, 2024

DO
1 out of 5 stars

Avoid at all costs, they are thieves.

Avoid at all costs. They will try take all the money they owe you when you leave. Took over £500 from me without warning for no good reason.

Date of experience: January 30, 2024

H
1 out of 5 stars

I have worked for SBL and they provide…

I have worked for SBL and they provide you with incorrect & missing payments, missing invoices and no support and go missing when you have a query. I have been chasing them for several months and now will seek to take legal action against them

Date of experience: October 12, 2023

C
1 out of 5 stars

Worst Amazon DSP

Fake reviews on google, check the trust pilot and you will get a clear reflection of the company. They overcharge you any chance you get £50 for a car wash and £20 for adblue when you rent the van, £50 for a dbs check. They don’t pay for your petrol and if there’s even a scratch on the van they will charge you £200. When theres issues the management doesn’t help out. Good luck trying to make money here. They take a £500 pound deposit and if there’s a damages to the van that’s beyond repair they charge you £2500 excess.

Date of experience: October 9, 2023

SL
1 out of 5 stars

Dreadful service and threatening delivery men

Dreadful, appalling service received from this cowboy service. They delivered a new washing machine to my property on behalf of Arrow XL delivery company and Hughes Electrical. The 2 men were clearly not experts in washing machine installation, they were rude and unhelpful and became verbally aggressive and intimidating. They even threatened to leave the old recycled washing machine on my driveway if I didn’t sign yet another form for them. I just wanted them out of my property and felt scared of what they would do. They also damaged my floor in the process of removing my old washing machine. Arrow XL and Hughes electrical should not be using this company to represent their companies. Avoid at all cost

Date of experience: October 7, 2023

JM
1 out of 5 stars

DANGEROUS DRIVER

This afternoon, around 1pm, my husband and I were walking our dog northbound, on the right hand side, when one of your vans veered to our side of the road, on to the pavement and drove right at us at speed - over double yellow lines, before swerving back on to the road. I wasn't able to get a good photo in time as the event had terrified my dog and she needed to be calmed down; we got a look at the female driver who was smoking during this whole erratic driving episode.

Date of experience: October 2, 2023

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