Fantastic service best ever
Fantastic service best ever
Ordered items online and got a confirmation email. The following afternoon a get an email (they couldn't be bothered to ...Read more
Delivery was quick, the wire mesh was exactly as described, would buy again without hesitation
First class service and a slight problem was quickly sorted
Fantastic service best ever
Brilliant. Had a call asking me when I preferred delivery. Very helpful and polite. Driver was great and me helped me carry them into the rear garden. no trouble. Definitely recommend them.
Excellent company. Good range of products with the best prices online. Sales staff were a joy to deal with and delivery was spot on time.
Helpful staff went out of their way to ensure I could get what I needed. Great customer service and delivered very promptly. First port of call next time I need roofing supplies
What fantastic service! My order was small only for a small value and the items were not in stock. I was kept updated regularly on progress and felt like I was genuinely valued as a customer. If only all companies treated customers like this!
Decent price and a top delivery guy, but roofing battens are like Bananas.
Tiles come on time but the delivery driver was a bit of an nob
Excellent communications. Got a call about my note requesting delivery down a track. Easily sorted, requested and got call from Roof Stores shortly before delivery and then also from the delivery driver. This was not a large order so I felt that this was normal service from Roof Stores.
I had a shortage regarding a delivery, direct from a manufacturer, but it was very quickly sorted out. In addition, a refund was given for an item currently out of stock, without delay. At no time was I made to feel worried about dealing with this supplier. The person I contacted was very friendly and helpful.
Excellent service, kept me informed all the way. Despite problems with the suppliers they pulled out all the stops and got the order delivered on time. Carrie deserves a pay rise!
No problems. Good quality arrived on time.
Friendly and helpful staff - eager to find a solution to any issues. Correct items delivered exactly when agreed.
Very quick professional service. would definitely recommend to a friend
Excellent J0b done
Really helpful with a short notice order.
An extremely well organised company,with the staff at this company are always polite,very high efficiency and a very professional team
Online ordering process straightforward. Small order pricing and delivery charge reasonable. Delivered next day. Good communication. Excellent.
Fantastic customer service and prompt delivery on agreed day. Thanks very much. Will use you again without hesitation.
I contacted this company to help me find and match some roof tiles for a repair job. They were absolutely amazing in finding exactly what I needed and Carrie went to so much trouble to send them directly to me within 48 hours. I cannot recommend them highly enough. Phil Kirkham (Manchester)
Rang up to place an order which was dealt with by a very polite and helpful person who seemed to have a knowledge of the products. Delivery was agreed for the following day which was good and was carried out quickly and efficiently by a couple of nice chaps. All in all the best transaction for years
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Reviewers consistently report positive experiences with Roof Stores. Customers often highlight service, delivery, good, great. A minority mention drawbacks around order, stock, tiles, ordered. Overall sentiment is strongly positive with an average rating of 4.4 stars across 446 reviews.