RoadRunner Auto Transport

4.793 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.793 out of 5 stars
Excellent
5 out of 5 stars
928
4 out of 5 stars
23
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
41
1,000 reviews in total

Review summary

RoadRunner Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Andy was the best

Andy was the best, he gave me accurate instruction of where to meet at pick up and delivery. They were both close to wh...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I am so happy with every stage of the…

I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Dependable

Dependable, quick delivery.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Everything went as planned but it was…

Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone t...Read more

0
0
🔥 High engagement

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Barbara
Barbara
1 reviews
over 1 year ago
5 out of 5 stars

Perfect performance

Pouchuality

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Quincy Mason
Quincy Mason
1 reviews
over 1 year ago
5 out of 5 stars

Transport from CA to VA

Personal staff and driver were very accommodating and friendly.

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Juliah
Juliah
1 reviews
over 1 year ago
5 out of 5 stars

Excellent work

The car was delivered as promissed

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John Reid
John Reid
1 reviews
over 1 year ago
5 out of 5 stars

RoadRunner Auto Transport.

RoadRunner Auto Transport provided excellent communication with me each step of the process and provided online realtime tracking of my vehicle. My vehicle was picked up the day requested and even delivered 1 day ahead of requested delivery date. My vehicle arrived in great shape with no issues. The driver for J.C. Vega Trucking Company was very friendly and professional. He notified me of his arrival at a convenient delivery location and had my vehicle off loaded and ready for me when I arrived. I will use this company again.

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over 1 year ago
5 out of 5 stars

Very clear and responsive

Very clear and responsive. My car was alone in an enclosed container. The driver was communicative and seem very trustworthy

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Sothy Thomas
Sothy Thomas
1 reviews
over 1 year ago
5 out of 5 stars

The guy called and told us when he was…

The guy called and told us when he was going to be here. He was on time and park the car right in front of our driveway!

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Jimbo
Jimbo
1 reviews
over 1 year ago
4 out of 5 stars

Bait and switch pricing but friendly driver

Driver friendly and communicated timing well. Scheduling team able to reschedule pickup for me as needed. Main drawback was that the agreed-upon price changed, and I was not advised at time of booking that I was essentially being provided an estimate. This bait and switch fortunately didn't cost more than another $100 or so, and it came with cross country delivery in 4 days instead of the original 7-9 estimated, so I figured it was okay, but it did keep you guys from getting 5 stars. If the change in price had been any more or if it hadn't been delivered more quickly in exchange for the higher price, I would have cancelled the order outright. Apart from that, customer service was pretty good.

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Richard
Richard
1 reviews
over 1 year ago
5 out of 5 stars

Everything worked as requested

Everything worked as requested

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Vincent
Vincent
1 reviews
over 1 year ago
5 out of 5 stars

Car was picked up and delivered on…

Car was picked up and delivered on time. The dispatcher was very helpful and the driver was speedy!

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Michelle
Michelle
1 reviews
over 1 year ago
4 out of 5 stars

They were very great with communication…

They were very great with communication and very reliable took great care of my vehicle as well. The only reason I’m not giving 5 starts is due to the fact that when they dropped off the vehicle it was a 2 mile walk as they parked 2 miles away

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Jeff
Jeff
1 reviews
over 1 year ago
5 out of 5 stars

Great experience

Great experience. I would recommend to anyone.

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Idrissa
Idrissa
1 reviews
over 1 year ago
5 out of 5 stars

On time delivery.

On time delivery.

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Mike
Mike
1 reviews
over 1 year ago
5 out of 5 stars

Great experience

Great experience

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Anne
Anne
1 reviews
over 1 year ago
5 out of 5 stars

I wish all my problems could be fixed…

I wish all my problems could be fixed so easily~ what a great experience with RoadRunner Auto Transport. My car broke down on an out of state trip which was extremely stressful. Once my car was repaired Road Runner picked it up from the Dealer & returned it to my home safe and sound. Every step of the process was seamless & stress free. I would like to personally thank the driver again. The traffic in my neighborhood is horrible. He did a fabulous job. I highly recommend this company.

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Maria
Maria
1 reviews
over 1 year ago
5 out of 5 stars

Great communication with driver

Great communication with driver, fast delivery (two days NC-> TX), we requested contactless delivery and that went great.

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Mike
Mike
1 reviews
over 1 year ago
5 out of 5 stars

The driver was very professional and on…

The driver was very professional and on time.

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Martin
Martin
1 reviews
over 1 year ago
5 out of 5 stars

Very fast and careful!

Very fast and careful!

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Chris
Chris
1 reviews
over 1 year ago
5 out of 5 stars

Good communication with driver

Good communication with driver, reasonable price. Cars made it safely and quickly on our move from Delaware to Texas!

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Steve
Steve
1 reviews
over 1 year ago
5 out of 5 stars

Good option all the way around

Ease of booking, great communication, ease of payment (paying the broker online versus the driver directly) and fair pricing.

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Mmm
Mmm
1 reviews
over 1 year ago
5 out of 5 stars

great service

great service

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